German Speaking Customer Service for a Premium Coffee Service - Greece

At Patrique Mercier Recruitment, we believe in connecting talented individuals with amazing opportunities, and we are thrilled to introduce a friendly and inviting position for a German Speaking Customer Service representative for a premium coffee service in beautiful Greece! If you have a passion for coffee and a knack for providing exceptional customer care, this role is perfect for you! You’ll be the warm voice and helping hand for German-speaking customers, ensuring they have a delightful experience every step of the way. Immerse yourself in the rich culture of Greece while working with a company that values creativity, quality, and customer satisfaction. Join us, and let's create something wonderful together!

Responsibilities

• Provide cheerful and friendly customer support to German-speaking clients through phone, email, and live chat.
• Assist customers with inquiries, product information, orders, and any issues they may encounter.
• Engage with customers in a positive way that enhances their overall experience with our premium coffee service.
• Document customer interactions and feedback accurately for future reference.
• Work collaboratively with your team to ensure seamless service and a warm, welcoming atmosphere.
• Stay updated on product knowledge and coffee trends to better serve customers.

Requirements

• Fluency in German and English (both spoken and written).
• Previous experience in customer service or related fields is a plus.
• Strong communication skills and a friendly disposition.
• Ability to multi-task and manage time effectively in a lively environment.
• Familiarity with customer service tools and platforms.
• Proactive approach to problem-solving with a customer-focused mindset.
• Willingness to relocate to Greece and enjoy the sunny lifestyle!

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )