It's time to build. Whether it's creating more housing, upgrading our infrastructure, or adapting to climate change, one thing is clear: the construction industry is at the center of solving our biggest problems. We’re making buildings cheaper and easier to build by transforming the way commercial construction companies buy their materials. Join us.
Founded in 2018, Kojo is now one of the fastest-growing construction technology companies in the world. Construction accounts for $10 trillion in global spend annually and we can’t live without its output - our roads, schools, hospitals, and offices. Despite this, there’s been very little innovation over the past 70 years in how materials - which constitute up to 40% of project costs - are bought and sold. This is our opportunity.
We’re seeking a collaborative and detail-oriented Merchandising Specialist who will join the Product and Merchandising teams in transforming our extensive mechanical catalog, while leveraging data insights to identify commonly ordered parts.
This role involves inspecting and refining our catalog to ensure it meets customer expectations, adjusting catalog items to meet industry standards, and developing an industry-standard taxonomy for efficient procurement.
This role requires a deep understanding of customer needs and empathy to ensure the catalog is intuitive, clear, and usable, driving user satisfaction and operational efficiency. This role will work closely with our customers, Product, Design, Engineering, and Data Science teams.
This role will include:
Revising our existing catalog structure to ensure it meets industry standards, including working through a queue of items from our catalog that are in need of refinement
Refining a generics catalog to help improve customer search, sourcing, and analytics
Developing our taxonomy to ensure it meets industry standards and unblocks product development, including browsing and analytics products
Continuously adjusting linked and related items to build out improved procurement workflows
Collaborating closely with Product, Design and Engineering as a mechanical products expert
What you’ve accomplished:
4+ years working for an mechanical supplier or distributor in merchandising, sourcing, ecommerce, or other customer-facing roles requiring deep product knowledge
Expert knowledge of mechanical products
Comfortable proficiency in Excel, advanced expertise preferred
Strong attention to detail
Ability to deliver and receive feedback, track record of continuous improvement efforts in support of the customer experience
Experience correcting and improving e-commerce item descriptions.
Experience Working with clients on custom items and meshing preset catalogs with custom prefab
What you care about:
Innovation: You seek to understand the truth behind problems and find solutions to them and you are determined to transform this industry
Impact: You prioritize rigorously and accomplish amazing amounts of important work
Customer Obsession: You care deeply about our customers and you go the extra mile to delight them
Accountability: You are motivated by having the space to make your best judgments about what should be done and how to do it
The base salary is between $80,000-$100,000 (base salary commensurate with experience). The role is remote for US-based employees and requires no travel. See details about compensation ranges below.
Salary: Your salary will be dependent upon many factors, including your experience level, skillset, market dynamics and balancing internal equity relative to other Kojo employees. The compensation and benefits information that we provide is based on Kojo’s good-faith estimate as of the date of the job posting and may be modified in the future.
Benefits: This position is also eligible for a new hire equity grant and all US-based full time employees are eligible for our full suite of perks and benefits. For more information about our perks and benefits, check out https://www.usekojo.com/careers.
Location: Kojo’s team members work from home 100% of the time across North and South America. If applicable, we’ll identify the travel and/or location-specific requirements of a position in the text above. Otherwise, team members can expect to work business hours congruent with their local time zone and remotely.
Inclusive Workplace: Kojo values diverse perspectives and is committed to building an inclusive workplace. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, sexual orientation, gender identity, religion, national origin, citizenship, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we consider for employment qualified applicants with arrest and conviction records. We strongly encourage people from underrepresented groups to apply.
Scam Notice: Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of Kojo. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Kojo will never ask for any personal account information, such credit card details or bank account numbers, during the recruitment process.
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