Offer summary
Qualifications:
Associate Degree in Business, Finance, IT or related field, 4 years customer service and technical support experience, Knowledge of financial services market preferred, Strong computer efficiency and operating systems understanding, Project coordination experience required.
Key responsabilities:
- Act as technical liaison for clients
- Provide second level technical assistance
- Manage client relationships and product implementations
- Ensure service level standards are met
- Document client support and issues