Remote - Project manager with telephone systems (Hybrid- Livonia, MI) Local only

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Position: Project manager (Hybrid) Location:

(Livonia, MI) Local only

Duration: 6+ months

Job Description: This project is to implement Genesys Call Center with integration into Salesforce. Genesys is not required but experience with telephone systems and implementing communications is required.

The client is looking for someone that can clearly define 'how would you start this project' -they want someone that would lay out what they would need and how they would go about and find the info and use all the tools in the toolbelt. General Purpose Operating within the core values and operating principles of the organization, it manages moderately complex application development and IT infrastructure projects typically 6

12 months in length. Project Managers are responsible for facilitating project lifecycle activities such as initiation, kickoff and ceremonies such as Standup, Backlog Grooming, Retrospectives and Story Mapping. Project tasks include estimating, planning, resourcing, budgeting, development, quality assurance, deployment and post-production support. Position Responsibilities

• Manage diverse project teams which may include a variety of cross-functional resources such as developers, quality analysts, business analysts and project sponsors
• Define the project schedule
• Manage project budget, scope and risk
• Remove impediments for the project team with a focus on delivery
• Manage deployment planning and execution
• Provide status to all levels of Project and Executive team members
• As Scrum Master, coach the project team in Agile approaches to project execution
• Champion ongoing process improvement initiatives
• Facilitate team empowerment and engagement
• Facilitate project ceremonies
  
  

Required Education/Experience

• Bachelor's degree in Business Information Systems or related field 2. 7 years' of experience working in a IT Project Management role 3. 3 years' of experience managing projects in an Agile environment
• PMP or PMI ACP certification a preferred
• Expertise in Microsoft products (Word, Excel, PowerPoint, Visio)
• Agile project management tools such as Jira or Rally preferred
• Familiarity with Agile engineering practices such as Test Driven Development
• Insurance industry experience a bonus
• Work Environment
• Works in a temperature controlled environment. Please share your updated resume and suggest the best number & time to connect with you