Offer summary
Qualifications:
Proven experience in administrative or customer service roles, Excellent written and verbal communication skills, Strong organizational and time management skills, Proficiency in Microsoft Office Suite, High school diploma or equivalent required.
Key responsabilities:
- Provide administrative support including managing calendars and correspondence
- Serve as first point of contact for customer inquiries via phone, email, and chat
- Assist with order processing, billing inquiries, and customer issue resolution
- Maintain accurate records and ensure data confidentiality
- Collaborate with team to improve processes and perform general office duties