Job Title:
Lead Java Developer with Angular and ServiceNow experience
Job Description
We’re Concentrix. A new breed of tech company — Human-centered. Tech-powered. Intelligence-fueled.
We create game-changing solutions across the enterprise, that help brands grow across the world and into the future. We are trusted by clients across all major sectors, from up-and-coming success stories to iconic Fortune Global 500 brands in over 70 countries spanning 6 continents.
Our game-changers:
- Challenge Conventions
- Deliver outcomes unimagined
- Create experiences that go beyond WOW
If this is you, we would love to discuss career opportunities with you.
In our Concentrix Catalyst team, you will work with the engine that powers the experience design and engineering capabilities at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful data, and strong tech to accelerate CX transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Concentrix provides eligible employees with an opportunity to enroll in many benefit programs, generally including private medical plans, great compensation package, retirement savings plans, paid learning days, and flexible workplaces. Specific benefits plans will vary by country/region.
We’re a remote-first company looking for the absolute best talent in the world. Experience the power of a game-changing career.
Role : Lead Java Developer with Angular and ServiceNow experience
Location: Atlanta, GA
POSITION SUMMARY:
We are looking for a experienced Java developer with ITSM Support experience to join our expanding IT Service Management team, which supports the build and delivery of ITSM solutions. You will have technical background in Java, Angular, and Spring Boot, with preferred experience in ticketing systems and ServiceNow. Prior experience with telecom is considered a significant advantage.
RESPONSIBILITIES:
- ITSM Delivery:
- Support the design, build, and delivery of IT Service Management systems.
- Technical Expertise:
- Java, Angular, and Spring Boot for ITSM solutions development.
- Work on the integration of ServiceNow or similar ticketing systems into existing infrastructure.
- Perform testing and validation of ITSM functionalities to ensure seamless performance and user satisfaction.
- Documentation & Reporting:
- Prepare technical documentation and provide regular reports on progress and challenges.
- Communicate with team members and partners to ensure delivery.
QUALIFICATIONS:
- Education & Experience:
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- 3+ years experience in ITSM development, integration, and delivery.
- Technical Skills:
- Proficient in Java, Angular, Spring Boot.
- Experience with ticketing and ITSM tools, preferably ServiceNow.
- Experience with telecom domain is a plus.
- Technical troubleshooting
#ConcentrixCatalyst
Location:
USA, GA, Work-at-Home
Language Requirements:
Time Type:
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
For more information regarding your EEO rights as an applicant, please visit the following websites:
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
R1541096
