Remote in the U.S. (preferred states - Eastern or Central Time Zone: AL, CT, DC, FL, GA, IA, IL, MA, MD, MI, NC, OH, PA, SC, TN, TX, VA, WV)
Headquartered in Northern Virginia, Millsapps, Ballinger & Associates (MB&A) is a Salesforce Independent Software Vendor (ISV) Partner with flagship products around Data Collection (ExAM4Enterprise) and Inspections, Audits and Compliance (ExAM4Inspections). MB&A offers enterprise-class applications on the Salesforce AppExchange and provides management consulting services helping innovative organizations change the way they do business by leveraging Salesforce and AppExchange products. MB&A provides competitive compensation and benefits including base salary, annual incentive bonus, PTO, health/medical/dental, 401K and more.
**This role requires that the incumbent obtain a Security Clearance immediately following hire.**
About The Role
Millsapps, Ballinger & Associates (MB&A) is seeking a talented and experienced Lead Business Systems Analyst to play a key role in supporting critical areas of our business. The ideal candidate will have experience with analyzing and developing models to describe the business processes and data needs of our customers, and managing projects throughout their life cycle.
YOU WANT TO:
- Work with a team that is passionate about delivering solutions for our customers
- Utilize your skills in project management, process modeling, and data analysis to drive business success
- Contribute to the growth and development of our company by identifying and capitalizing on improvement opportunities
- Work in a fast-paced and dynamic environment
YOU WILL:
- Independently engage the client to strategically elicit requirements, clarify processes,and build consensus on business needs
- Provide technical feedback on the system options and use-case opportunities based on business needs
- Collaborate with system architects to translate business needs into scalable salesforce solutions
- Develop a deep understanding of the client's system architecture to support solutions and scalability
- Plan and maintain project scope of work, communicate blockers, and drive strategic planning
- Promote and educate the client on best practices, change management, and user adoption
- Develop client-facing documentation for technical and functional solutions
- Handle project administrative tasks, such as client communications, team updates,scheduling team and client calls, and work item creation
- Support the Project manager with reporting and status updates
- Lead the project team as a Scrum Master using Agile methodology for engagement and work tracking
YOU HAVE: - Excellent knowledge of the Salesforce product suite and capabilities through hands-on configuration, technical solutioning, and interactive process application and can:
- Configure admin-level solutions and provision users
- Review settings and architecture to understand system design and use
- Experience supporting deployment and release processes such as:
- Change management process and best practices
- Development and configuration best practices
- Skilled conversational strategist experience, able to support conflict resolution and scope management
- Skilled technical translator experience, able to outline technical requirements to support the functional need
- Experience and certification as a Scrum Master supporting shared services such as:
- Leading/Managing standard ceremonies
- Creating Bugs/Stories
- Prioritizing work through PO collaboration
- Communicating blockers & risks with the PM
- Ability to support and/or lead cross-functional teams, manage time and schedule independently and in accordance with policies and expectations
- Meet deadlines
- Maintain a quiet working space with the ability to be on camera as needed
- Use Google suite of tools (chat, gmail, calendar, drive..etc)
- Use Agile tools to maintain backlogs
Other Requirements
- Salesforce Certified Administrator
- 4+ years leading salesforce solution-driven projects as a Sr. or Lead role
- 2+ years experience as acting Scrum Master for the shared service group
- Critical thinking, creative problem-solving and analytical skills
- Ability to work independently with minimal supervision
OPTIONAL/IDEAL
- Bachelor's Degree
- Certified Scrum Master
- Salesforce Certified Business Analyst
- PMP
- Salesforce Platform App Builder Certification
EEOC/OFCCP/VEVRAA STATEMENTS
MB&A is an equal opportunity employer, and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law.
This company is a federal contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974, as amended by the Jobs for Veterans Act of 2002, 38 U.S.C. 4212 (VEVRAA), which requires Government contractors to take affirmative action to employ and advance in employment: (1) disabled veterans; (2) recently separated veterans; (3) active-duty wartime or campaign badge veterans; and (4) Armed Forces service medal veterans. MB&A complies with all federal, state, and local regulations regarding equal employment opportunity and Affirmative Action.
MB&A values the service of veterans and encourages them to apply. We actively encourage diversity in the workplace and strive to create an inclusive environment for all employees.
E-VERIFY EMPLOYER
MB&A participates in the E-Verify program, confirming eligibility to work in the U.S. We comply with all applicable immigration laws, including the Immigration Reform and Control Act of 1986, and require all employees to provide proof of eligibility to work in the United States.
If you require an accommodation to participate in the job application process, please contact Human Resources to request assistance: HR@mbaoutcome.com
