Senior Account Director

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?

Job Summary

Real Chemistry is looking for a Senior Account Director to join our growing team!

The Senior Account Director manages client relationships on large or multiple engagements. They serve as a trusted partner to clients, not only in relation to what Real Chemistry can offer them, but in understanding the market and identifying solutions to business problems.

The ideal candidate for this role has a stellar client services reputation, proven success in relevant industries, and a passion for health care and digital health. You will lead client engagements, manage and galvanize cross-functional team members to think smarter, work effectively, drive innovative and integrated solutions, and deliver groundbreaking results and client satisfaction.

This role can be remote in the US or in any of our US offices, including New York City, Boston, Chicago, or Philadelphia.

What You’ll Do

• Lead & develop multiple client engagements of varying sizes in a fast-paced environment.
• Provide counsel on research findings, industry knowledge, the external marketplace, and competitive pressures and brand influences to sell agency expertise, gain consensus on creative ideas, and develop initiatives.
• Empower teams through engaging career development practices. Encourage and lead internal teams to ensure technical and operational excellence in all executions.
• Participate in leadership activities and recruiting events to attract and retain talent.
• Provide strategic direction for the business, in partnership with internal leadership, to ensure team is always delivering their best work.
• Maintain and cultivate relationships with key media channels to ensure our services are executed strategically.
• Thoroughly understand Real Chemistry’s capabilities and demonstrate a passion for healthcare, digital, and communications to help spot opportunities for the client to achieve greater success, reach a broader audience and use all the tools at their disposal. Sell ideas internally and to clients.
• Function as the contact point for project challenges to keep projects timely and on-budget. Lead operations and maintain financial accountability for the performance of engagements through close oversight of budgets pitches.
• Partner with practice, shared service leads throughout the business, and team, to find opportunities to streamline, elevate and innovate our tactical processes.
• Identify and develop integrated business (social media/digital, content) through trend-spotting, strategic recommendations, and introducing clients to the full scope of Real Chemistry’s capabilities
  
  

This Position Is a Perfect Fit For You If

• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self-starter, able to work independently and under tight deadlines.
  
  

What You Should Have

• Bachelor’s degree in communications, marketing or a related field or equivalent experience is required.
• 8+ years proven experience in a professional environment within the public relations, communications, and / or advertising industries. Integrated healthcare PR experience required.
• Demonstrated ability to grow existing business and participate strategically in new business.
• Outstanding project management skills. Demonstrated ability to meet timelines, prioritize, and manage detailed budgets.
• Outstanding business interpersonal skills. Ability to explain sophisticated technical terms, clinical trials, and studies pertaining to the brand. Able to communicate critical information to management and the client. Very strong data orientation.
• Ability to break down major business challenges into measurable steps to achieve success.
• Strong influencing skills to affect change internally and with the clients.
• Management experience required. Able to empower, keep teams on track, and participate in professional development of staff.
• High energy, able to effectively operate in fast-paced, growing and evolving environment.
• The position may require some domestic travel for client meetings and conferences (10 percent).
  
  

Pay Range: $120,000-$140,000

This is the pay range the Company believes it will pay for this position at the time of this posting.  Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.  

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here .

Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, San Francisco, Manchester, UK and London, UK – that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include an annual wellness reimbursement, student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at: https://www.realchemistry.com/

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.