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Claims Auto Performance Manager

extra holidays - extra parental leave

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

Canada

Offer summary

Qualifications:

5+ years of relevant claims/data experience, Strong working knowledge in claims areas, Experience in analyzing and presenting data, Proficiency with MS tools (PowerPoint, Excel, Power BI), Post-secondary education preferred or CIP working towards.

Key responsabilities:

Understand claims performance and operational outcomes
Collaborate with Claims Intelligence to create new reporting
Monitor key metrics and identify insights for improvement
Develop and communicate holistic claims stories for stakeholders
Investigate root causes of claims business problems

Allstate Identity Protection Information Technology & Services SME https://www.allstateidentityprotection.com/

201 - 500 Employees

See more Allstate Identity Protection offers

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Job Description

The Claims Performance Manager is responsible for understanding their respective disciplines claims performance and operational performance. The incumbent will work with key partners in the business, identify root causes and provide insights to claims business problems.

Accountabilities

Understanding discipline performance, in consideration of claims performance & operational performance
Partner closely with Claims Intelligence on creating new reporting (e.g. providing requirements)
Understand, and monitor key performance metrics, and identify insights (i.e. opportunities & strengths)
Develop, update & communicate holistic discipline claims story for stakeholders internal and external to claims
Work closely with key partners in finance, product, pricing and analytics to provide claims insights as inputs to business decisions
Investigate, and identify root causes to claims business problems that arise
Monitor workforce management plan for discipline

Skills Required

Strong working knowledge and experience in claims (each claim Area)
Experience in Analyzing and Presenting Data
Working experience in the use of MS tools, such as PowerPoint, Excel, MS Power BI, etc.
Strong verbal and written communication skills

Education

5+ years of relevant claim/data experience
Post secondary education preferred
Working towards CIP preferred

#LI-KT1

Skills

Customer Centricity, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.®