Italian Speaking Customer Support for Mobile App Services, Greece

Patrique Mercier Recruitment is thrilled to announce an opportunity for an Italian Speaking Customer Support representative for a leading mobile app services company in Greece! In this dynamic role, you will have the chance to help Italian-speaking customers navigate their digital experiences while enjoying the beautiful surroundings of Greece.

Your main responsibility will be to provide exceptional support to users, addressing inquiries related to mobile app functionalities, troubleshooting issues, and guiding customers through various features. Your expertise and dedication will ensure a seamless experience for users of the app.

This position offers not only professional growth in a vibrant industry but also the opportunity to immerse yourself in a rich culture and exciting lifestyle in Greece. Join us and make an impact in the world of mobile technology!

Responsibilities

• Deliver high-quality customer support in Italian via multiple communication channels
• Troubleshoot issues and provide solutions related to mobile app services
• Educate customers on app features and functionalities
• Document interactions and feedback for continuous improvement
• Collaborate with other team members to enhance overall service quality
• Assist in driving customer satisfaction and loyalty

Requirements

• Fluency in Italian and English, both written and spoken
• Previous experience in customer support is highly valued
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to work effectively in a fast-paced environment
• Willingness to relocate to Greece
• A passion for mobile technology and customer engagement
• Team-oriented with a positive outlook

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )