Italian Speaking IT Support Analyst, Greece - Fully paid relocation

Patrique Mercier Recruitment is excited to offer a remarkable opportunity for an Italian Speaking IT Support Analyst to join our team in Greece, with fully paid relocation! This is a perfect chance for those who are looking to advance their careers while experiencing the beauty and culture of Greece.

As an IT Support Analyst, you will provide exceptional technical support to our Italian-speaking clients, leveraging your language and technical skills to diagnose and resolve a variety of IT issues efficiently. Your role is crucial in ensuring customer satisfaction and maintaining high support standards.

The fully paid relocation package enhances this opportunity, making it easier than ever to embark on this exciting journey!

Responsibilities

• Deliver high-quality IT support to Italian-speaking customers via phone, email, and chat.
• Effectively troubleshoot and resolve hardware, software, and technical problems.
• Document all customer interactions, maintaining accurate records of support activities.
• Collaborate with team members to ensure timely and effective resolution of customer inquiries.
• Stay informed about product knowledge and company policies to provide accurate information.
• Participate in training sessions to enhance skills and expand knowledge within the IT field.

Requirements

• Fluency in Italian and English, both written and spoken.
• Previous experience in IT support or technical troubleshooting preferred.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Ability to work independently and collaboratively in a team environment.
• Familiarity with operating systems, software applications, and networking concepts.
• Proficiency in using various support tools and systems.
• Detail-oriented and committed to providing outstanding customer service.
• Willingness to adapt to a fast-paced work environment.
• Valid European Passport or ID required.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus / Holiday Bonuses
• 2 Extra Salaries Per Year
• Fully Paid Training
• Good Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )
• Many extras