Italian Speaking Customer Support for Mobile App Services, Greece

Patrique Mercier Recruitment is delighted to offer an exciting opportunity for an Italian Speaking Customer Support representative for mobile app services, based in beautiful Greece! Join our client, a leading company in the tech industry, and be part of a dynamic team dedicated to enhancing the user experience.

In this role, you will assist Italian-speaking customers with inquiries related to mobile app functionalities, troubleshooting issues, and providing guidance on app features. Your expertise will play a vital role in ensuring customer satisfaction and helping users maximize their experience with the app.

This position not only provides an opportunity to grow your career but also allows you to enjoy a vibrant lifestyle in Greece. If you are passionate about technology and customer service, this could be the perfect role for you!

Responsibilities

• Deliver outstanding customer support in Italian for mobile app services
• Troubleshoot technical issues and provide effective solutions
• Guide customers on how to utilize app features and functionalities
• Document customer interactions accurately in the support system
• Collaborate with technical teams to resolve complex inquiries
• Contribute to improving overall customer experience and satisfaction

Requirements

• Fluency in Italian and English, both written and spoken
• Experience in customer support, preferably in the tech or mobile app sector
• Excellent communication and problem-solving skills
• Strong attention to detail and ability to multitask
• Familiarity with mobile app functionalities is a plus
• A proactive approach to customer engagement and assistance
• Ability to work effectively in a fast-paced environment
• Team player with a positive attitude and willingness to learn

Benefits

• Private Health Insurance
• Pension Plan
• Paid Time Off
• Work From Home
• Training & Development
• Performance Bonus
• Full Relocation Package to Greece (Plane ticket + Hotel)