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Sales Manager, Go Ahead Tours

extra holidays - fully flexible

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

Canada

Offer summary

Qualifications:

Bachelor’s degree required, Minimum 2+ years staff management experience, Minimum 5+ years sales experience, Experience in sales coaching required, Excellent verbal and written communication skills.

Key responsabilities:

Manage a team of sales staff
Drive sales pipeline and forecast goals
Provide ongoing training and coaching
Collaborate on sales strategy with directors
Act as a subject matter expert on products

EF Education First Edtech: Education + Technology XLarge http://www.ef.com/

10001 Employees

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Job description

Description

Position at EF Go Ahead Tours

Sales Manager
Go Ahead Tours (GAT) Canada
Director Level, Full Time

Starting Date: November/December 2024
Location: Toronto, ON (This is not a remote role. This role requires on-site presence a minimum of 3 days a week in our Toronto office.)

Here at Go Ahead Tours Canada, our team of in the know travel experts craft immersive, experiential itineraries in 87 countries and on all seven continents. We think travel's pretty magical. And, whether you're travelling with a group, a few close friends, or solo, we can't wait to share it with you. We are now seeking an experienced, collaborative, sales & customer focused individual to manage our growing team.

As a Go Ahead Sales Manager you will play a pivotal role in supporting and driving the growth of our Canadian business. You believe that market growth and top notch customer service go hand in hand. You are committed to motivating, developing and driving a team of tour consultants to success. Your team will be responsible for driving the sales process from initial inquiry to creating longstanding travel programs. You are flexible, open-minded and lead by example.

What you will be responsible for:

Manage a growing team of sales staff, predominantly selling over phone but also in person.
Successfully manage your team’s sales pipeline and forecast to exceed goals.
Provide local sales leadership, including ongoing sales coaching and training to improve quality, conversion, and efficiency.
Support the training program that introduces our new hires to Go Ahead’s itineraries and sales techniques, and offers continual support to experienced Sales team members
Work closely with Sales Directors and our Analytics Team to prioritize sales initiatives and develop strategy.
Provide a consistent feedback loop to product development and marketing based on customer and competitive insights gathered during the sales process.
Learn and become a subject matter expert on Go Ahead’s products; including itineraries and programs, and understand what makes them unique and valuable.
Continuously juggle and prioritize tasks
Consistently demonstrate an entrepreneurial and positive attitude
Both travel and prior sales experience required

Who you are:

A sales and customer-centric leader, you are driven to help your team exceed their goals. You assume the point of view of our customers, and serve as their advocate.
A natural leader, you have a strong ability to motivate a team and rally others behind a common goal.
A strategic thinker, you have strong analytical skills and are energized by developing a clear strategy.
An expert communicator, you set a well-defined vision and create strong buy-in.
A strong collaborator, you proactively seek out opportunities to work with others and demonstrate an ability to influence and persuade to ensure a strong end result against your goals.
A problem solver, you embrace opportunities for growth and handle difficult situations with patience.
A strong developer, committed to helping others to grow and reach their full potential.

Requirements:

Bachelor’s degree
A minimum of 2+ years of staff management experience
A minimum of 2+ years of sales coaching and training experience
A minimum of 5+ years of sales experience
Excellent verbal and written communications skills
Ability to travel

The role is based in EF’s Toronto office, and requires an in-office presence with the team three days a week, with two days ability to work from home.

Benefits of working with Go Ahead Tours:

Work in our light-filled, conveniently located downtown office where you’ll be part of a fun, fast-paced and collaborative team, working together to make an impact. Plus, enjoy free coffee, beer, and snacks! You can also expect:

Market-leading healthcare and benefits
Outstanding vacation time – 20 days vacation in your first year.
Paid international travel at least once a year
Enjoy four weeks paid vacation, to rest, relax or adventure - plus 11 paid holidays
Grow your savings with a 20% company match on your RRSP contributions (25% after 5-years!)
Excellent health, dental, and vision coverage, along with life and disability insurance
Wellness benefits, including an annual $500 healthy lifestyle reimbursement
EF program discounts including travel, language schools, childcare, and more
Discounts at local venues and businesses
Eligibility for our Workplace Flexibility Program: our pilot hybrid work model with up to two days of remote work per week.

About Us:
Go Ahead Tours offers industry-leading group tours for adults to destinations around the world. For more information, visit www.goaheadtours.com. Go Ahead is the adult travel division of EF Education First. At EF, we are 43,500 small, we’re travelers, innovators, thinkers, and doers. We are 120 nationalities—and counting. We’re open and collaborative, visit our offices throughout the world and you won’t find a cubicle in sight. We’re dedicated, our work hard, play hard mentality is contagious as we spread our mission to open the world through education, breaking down barriers of language, culture, and geography. Follow us on LinkedIn or check out http://careers.ef.com to learn more about our amazing team, products, and customers.