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ServiceNow Developer- 100% Remote in Mexico

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Expert in ServiceNow development, Experience in IT Service Management, ServiceNow Implementation Certification, ITIL V3 Foundation certified, Ability to create technical documentation.

Key responsabilities:

  • Understand and gather customer requirements
  • Design solutions on the ServiceNow platform
  • Provide effort estimates and methodology advice
  • Create user stories and track work items
  • Conduct training and technical reviews
The Dignify Solutions, LLC logo
The Dignify Solutions, LLC Human Resources, Staffing & Recruiting SME https://thedignify.com/
51 - 200 Employees
See more The Dignify Solutions, LLC offers

Job description

  • Expertise in understanding the customer business need and decipher it for technical development in ServiceNow
  • Specialization in designing solutions on ServiceNow platform basis the customer need
  • Specialization in providing scope, effort estimates and suggesting development methodology for the required ServiceNow solutions
  • Experience in creating user stories or work break down structures to enable the technical team to work upon deliverables
  • Experience in tracking work items and reporting the progress to different stakeholders
  • Experience in handling escalations from within the team as well as project stakeholders
  • Know how to conduct requirement gathering for ServiceNow implementation
  • Experience in designing Technical (LLD) Design Documents, Training Documents etc.
  • Experience in conducting Technical Reviews, End User Trainings
  • Strong Experience in configuration of IT Service Mgmt. - Incident Mgmt., Problem Mgmt., Change Mgmt., Release Mgmt., Service Request, Service Portal, Service Catalog, Asset and User Set up
  • ServiceNow Implementation Certified
  • ITIL V3 Foundation certified

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills

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