About Patriot Growth Insurance Services: Founded in 2019, Patriot is a growth-focused national insurance services firm that partners with employee benefits and property and casualty agencies across the United States. Patriot is ranked as the 24th largest broker in the U.S. by Business Insurance and has been named to the 2023 Inc. 5000 list of fastest-growing companies. With more than 2,000 employees operating in 190 locations across 47 states, Patriot's collaborative model delivers resources and strategic support to its agencies. Patriot creates true alignment with its partner agencies, and its operating philosophy fosters enhanced career opportunities for its dedicated and professional team. We are committed to working with like-minded individuals who share our vision of creating an insurance agency focused on operational excellence and a relentless pursuit of growth.
Position Overview: The Vice President of Employee Benefits (EB) Operations is a newly created and key leadership role that will partner with the Patriot Leadership Team and Regional Presidents in supporting and executing on the strategic direction of the group benefits and individual health (Affordable Care Act (ACA) and Medicare) business lines. This role will also lead and support the operational diligence and integration of Employee Benefits agencies during mergers and acquisitions (M&A). This role is critical in ensuring the seamless delivery of benefits services to our clients and the successful integration of new agencies to enhance Patriot Growth Insurance Services' competitive edge.
Work Arrangement: The position is a fully remote position, with travel that equates to 2-3 trips per month to our partner agencies offices throughout the U.S, and our corporate office at 501 Office Center Drive Suite 215 Ft. Washington, PA 19034.
Professional Responsibilities
- Develop and implement operational strategies for both group benefits and individual health that align with the company's objectives and regulatory requirements.
- Lead the operational due diligence process for EB agencies during M&A activities, assessing risks and opportunities to inform decision-making and evaluating operational capabilities, financial health, and cultural fit.
- In partnership with the Manager of M&A Integration, support the integration of EB agencies post-M&A, ensuring a smooth transition and alignment with the company's standards and practices, with a focus on a positive integration experience for the agency and a goal of making Patriot referrable to other M&A prospects.
- Collaborate with the other leadership team members to support organic growth and the maintenance and improvement of margin through innovation, and operational effectiveness.
- Collaborate with cross-functional leadership teams to optimize benefits operations and deliver exceptional service to agencies.
- Work closely with the VP of Carrier & Wholesale relationships as well as TRUE Network to maximize carrier relationships and revenue while always supporting decisions that are in the best interest of the client.
- Drive innovation in benefits administration and delivery through technology and process improvements, including support of the Patriot Center of Excellence employee benefits management system platform.
- Maintain a deep understanding of the EB market, ACA coverage, and Medicare to guide strategic planning and decisions, as well as operational excellence.
- Foster a culture of continuous improvement, customer priority, and operational agility within the EB operations team.
- Partner with the leadership team to contribute to the overall growth and success of the national insurance brokerage.
- Engage with internal and external stakeholders, including clients, partners, and regulatory bodies, to build strong relationships and advocate for the company's interests.
- Establish and monitor key performance indicators (KPIs) to measure the effectiveness of EB operations and identify areas for enhancement
Qualifications And Requirements
- Bachelor of Science degree in business administration, Insurance, Healthcare Management, or a related field
- An advanced degree (Masters, Graduate) is preferred
- Minimum 5 years of proven work experience in leading employee benefits (EB) operations within a national insurance brokerage
- Strong knowledge of group benefits, ACA coverage, Medicare, and the regulatory landscape affecting these areas
- Knowledge of carrier and “upline” hierarchy in both individual health and individual life preferred
- Demonstrated success in managing M&A operational diligence and agency integrations
- Strong financial acumen and understanding of the key drivers of an agency’s profit and loss statements, as well as its producers’ compensation
- Proficient with Microsoft Office Suite tools
- Excellent leadership, collaboration, financial/operational analysis skills
- Strong interpersonal and communication skills (both oral and written)
- Strategic thinker with the ability to translate complex concepts into actionable plans
- Ability to travel 2-3 times per month to partner agencies and corporate office locations
- Authorize to work in the U.S. without sponsorship at all times
Why Patriot Growth Insurance Services?
Patriot offers the opportunity to be a part of a fast-growing company since its inception. We strive to create a flexible and collaborative environment for our employees, and our goal is to provide enhanced career opportunities for our dedicated and professional team.
Benefits
In addition to a competitive salary, we provide a comprehensive health and welfare program to employees, family members and domestic partners. Employees are eligible for benefits coverage the first of the month following 30 days of employment. We offer:
- Medical, Dental and Vision Benefits
- Flexible Spending Account (FSA), Health Savings Account (HSA) and Commuter Transit Programs
- Company paid Short-Term Disability, Long-Term Disability and Group Term Life
- Company paid Employee Assistance Program
- Paid Parental Leave
- Paid holidays
- Personalized PTO
- 401(k)
- Flexible Schedule
Pay Range: $175,000 - $200,000 plus bonus target up to 20%, depending on experience
A wide salary range is posted for this position and any job offer is based upon a salary analysis to comply with the required state pay transparency law. The salary analysis considers relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.
Patriot Growth Insurance Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, citizenship or immigration status, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, leave of absence, compensation, benefits, and training. Patriot makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO and DE&I Policy located on our website at www.patriotgis.com.
