Offer summary
Qualifications:
Fluent in Spanish (spoken and written), Excellent English speaking and writing skills, Prior experience as a CSR in Property and Casualty Insurance, Exceptional phone and customer service skills, Reliable high-speed internet connection.
Key responsabilities:
- Handle inbound and outbound calls for insurance assistance
- Provide customer support for various U.S. insurance inquiries
- Manage Notices of Cancellation and effective client follow-up
- Assist with policy coverage, payments, and renewals
- Ensure compliance with U.S. insurance regulations