UX Researcher/Designer

Department: UX/UI Design

Location: Bosnia and Herzegovina

Compensation: €1,100 - €1,400 / month

Description

For every person joining us for any position, there is a path and an opportunity to reach an executive role and become a company partner.

Antons Sapriko, Company Founder

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Here is a video story of a colleague who leads the Digital Experience team: 

How to become a UX Researcher/Designer in the scandiweb eCommerce expert team?

We are a very inclusive company with colleagues from over 30 countries across all continents. Our ratio of females is among the highest in the industry. We welcome people from all walks of life who can complete a test by showing their skill and knowledge.

While at least one year of experience in user research and user experience is expected in this role, we value your ability to deliver results starting from the test task, and your enthusiasm and openness to embrace new knowledge and processes. Continuous learning and acting on feedback are among our core organizational values.

What do we expect from a UX Researcher/Designer?

• Strong Analytical Skills: Ability to assess user needs, behaviors, and motivations through research and data analysis;
• Stakeholder Communication: Excellent facilitation skills to lead workshops and communicate effectively with cross-functional teams and stakeholders;
• Problem-Solving Mindset: Able to transform complex technical requirements into user-friendly designs;
• Prototyping Expertise: Proficiency in creating wireframes, prototypes, and mockups to visualize design concepts;
• User-Centric Approach: Focus on creating designs that prioritize user experience, balancing business goals and technical constraints;
• Collaboration Skills: Able to work closely with UI designers, developers, and product teams to ensure a seamless design-to-development handoff;
• Up-to-date with UX Trends: Stay current with UX best practices, tools, and emerging trends in design;
• Empathy and Attention to Detail: Understanding user pain points and being detail-oriented in creating intuitive designs.
  
  

The following skills and knowledge will be considered as bonus and are not mandatory required:

• Intermediate Google Analytics user skills - can easily navigate Google Analytics reports, work with advanced segments, and drive insights from data;
• Experience in brand management or company rebrandings;
• Project Management.
  
  

What are the responsibilities of a UX Researcher/Designer?

• Conduct User Research: Perform qualitative and quantitative research, including interviews, surveys, and usability testing, to gather insights on user needs and behaviors;
• Facilitate Stakeholder Workshops: Lead sessions to gather feedback, identify business goals, and align user expectations;
• Create Wireframes and Prototypes: Develop high-fidelity wireframes and interactive prototypes to present and iterate on design ideas;
• Translate Requirements into Designs: Work with technical teams to understand and transform product requirements into user-centered wireframes;
• Collaborate with UI Designers: Work alongside UI designers to ensure cohesive design language and aesthetic alignment;
• Develop User Flows and Personas: Create detailed user flows, personas, and journey maps based on research findings;
• Conduct Usability Testing: Design and run tests on prototypes, final designs, or products to gather user feedback for iterative improvement;
• Document Design Decisions: Create and maintain documentation for designs, rationale, and user research outcomes;
• Monitor Product Use: Track how users interact with products post-launch to recommend design improvements;
• Advocate for UX in the Team: Educate stakeholders and the team on UX best practices and the importance of user-centered design.
  
  

Further career growth for UX Researcher/Designer?

You will get support in career counseling from our HR department and a mentor from the field as each career path is unique considering your personal strengths and ambitions.

Further professional growth and development can lead you to become a senior, Team Lead for one and/or multiple teams, heading a particular practice, and ultimately working with complex design projects projects for top brands like Puma, The New York Times, or Läderach.

What is the compensation package for a UX Researcher/Designer at scandiweb?

• Competitive starting salary relative to the market;
• Valuable eCommerce experience at the industry leader scandiweb;
• Exciting travel opportunities;
• Support for hardware upgrades;
• Core health insurance coverage and sports bonuses;
• A diverse multinational team of experts to learn from;
• Company-covered training and certification;
• Legendary online and onsite events to celebrate our success together.
  
  

Next steps

• Apply and fill in the application form;
• Receive the test task and complete it.
  
  

Here is what people who joined the Digital Experience team want to share with you:

''I came to scandiweb from a completely different industry. During onboarding, I had access to excellent courses, research studies, and guidance from an experienced mentor, which helped me quickly build the foundation I needed. It's been an amazing journey so far - I now work with industries all over the world, with each project bringing new challenges and opportunities for growth, which is what I enjoy the most.''

Agnese Cakure. UX Researcher from Latvia. Joined the company on 6/4/2022.