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Customer Support Specialist with Slovenian and English

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Slovenian and English, No prior experience required.

Key responsabilities:

  • Respond to customer queries via phone and email
  • Provide accurate information to clients
  • Identify and assess customer needs for satisfaction
TELUS International Europe logo
TELUS International Europe XLarge https://www.telusinternational.com/
10001 Employees
See more TELUS International Europe offers

Job description

Are you ready to take the next step in your career and achieve your next challenge?


If your answer is YES – join the leader of the CX (Customer Experience) sector TELUS Digital Bulgaria!


We are looking for an enthusiastic and adventurous person!


As a Customer Service Representative you will be a part of a great team and all together will:


  • Listen and respond to customers' queries by phone and email
  • Provide accurate, valid, and complete information to the client's requests
  • Identify and assess customers’ needs to achieve satisfaction


As a candidate, you do not need to have experience in a similar role but you should be fluent in Slovenian and English.


We Offer:

  • Fully paid training
  • Stable job and career development opportunities
  • Attractive salary
  • Additional health insurance
  • 50+ benefits and services to choose from
  • Positive international working environment
  • Support and learning
  • Employee referral bonuses

We care about the well–being of our employees, invest in their future growth, and encourage fun and team-building initiatives!


Does it sound like the perfect job for you? APPLY NOW!


About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
EnglishSlovenianEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Customer Service
  • Teamwork
  • Verbal Communication Skills
  • Problem Solving

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