Offer summary

Qualifications:

Fluency in Finnish and English, Previous customer service experience, Knowledge of transportation services, Strong problem-solving skills, Willingness to relocate to Greece.

Key responsabilities:

Deliver exceptional customer support to Finnish clients

Handle inquiries about bookings and routes

Resolve customer complaints efficiently

Document customer interactions accurately

Collaborate with colleagues for high satisfaction

Job description

Are you ready to embark on an exciting career journey in Greece? Patrique Mercier Recruitment PT is seeking Finnish Speaking Customer Support Representatives for Transportation Services. This is an outstanding opportunity for Finnish speakers who are passionate about providing top-notch customer service and wish to work in a vibrant and dynamic environment.

In this role, you will assist Finnish-speaking customers with their inquiries regarding transportation services. From resolving booking issues to providing information about routes and schedules, your expertise will play a critical role in enhancing customer experiences. If you thrive in a customer-focused role and enjoy problem-solving in a fast-paced setting, we want to hear from you!

Responsibilities

Deliver exceptional customer support to Finnish-speaking clients in the transportation sector.
Handle inquiries regarding bookings, schedules, and routes through various communication channels, including phone, email, and chat.
Efficiently resolve customer complaints and provide timely solutions.
Maintain a thorough understanding of transportation services and policies to assist clients effectively.
Document customer interactions accurately to support service improvements.
Collaborate with colleagues to uphold high standards of customer satisfaction.
Participate in training programs to continuously enhance your skills and knowledge.

Requirements

Fluency in Finnish (both spoken and written) with excellent communication skills.
Proficient in English, both spoken and written, for effective team collaboration.
Previous experience in customer service, preferably in transportation or related fields.
Strong problem-solving skills and a proactive approach to customer inquiries.
Ability to work effectively in a fast-paced and multicultural environment.
A positive demeanor with a strong commitment to customer satisfaction.
Willingness to relocate to Greece and embrace a new cultural experience.

Benefits