Match score not available

Danish Speaking Customer Service Job for Popular Streaming Platform (Greece)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Danish and English, Customer service experience preferred, Strong communication skills, Problem-solving abilities, Familiarity with streaming platforms.

Key responsabilities:

  • Provide customer support via multiple channels
  • Assist with inquiries and troubleshooting
  • Enhance user experience through tailored solutions
  • Track feedback for service improvements
  • Collaborate with team to resolve issues
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is at the forefront of connecting multilingual candidates with exciting job opportunities abroad. We specialize in multiple industries, and we are thrilled to announce a new opportunity for a Danish Speaking Customer Service role with a popular streaming platform, based in Greece. This role is perfect for individuals who are passionate about customer service and entertainment, and who are looking to immerse themselves in a vibrant new culture. As a representative of a leading streaming service, your primary responsibility will be to ensure unmatched service for Danish-speaking customers. Our agency, part of The House of Mercier, is dedicated to matching candidates with the right employers while supporting you throughout your relocation process. If you are eager to contribute to a well-known brand and thrive in a dynamic environment, we encourage you to apply!


Responsibilities
  • Deliver outstanding customer support to Danish-speaking users via phone, email, and chat.
  • Assist customers with inquiries, troubleshooting issues, and account management.
  • Provide tailored solutions to enhance user experience and satisfaction.
  • Keep track of customer feedback and work towards service improvement.
  • Collaborate with team members to resolve more complex issues efficiently.
  • Stay informed about product features, updates, and industry trends.
  • Contribute to a positive team atmosphere and culture.

Requirements

  • Fluency in Danish and English (both spoken and written).
  • Previous experience in customer service or a related field is highly preferred.
  • Strong communication and problem-solving skills.
  • Ability to manage time effectively and prioritize tasks in a fast-paced environment.
  • Familiarity with streaming platforms is a plus.
  • Proficient in using customer service software and tools.
  • Willingness to relocate to Greece and adapt to a new cultural setting.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDanishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Adaptability
  • Problem Solving
  • Verbal Communication Skills
  • Time Management

Customer Support Associate Related jobs