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Czech Speaking Client Support for Smart City Technologies - Greece

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece, Belgium

Offer summary

Qualifications:

Fluency in Czech and English, Experience in customer support, Strong problem-solving skills, Professional and friendly attitude, Ability to adapt to change.

Key responsabilities:

Provide client support via calls, emails, and chat
Resolve inquiries on smart city technologies
Maintain knowledge of product offerings
Document interactions to identify trends
Collaborate to improve customer satisfaction

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment PT is pleased to offer an exciting opportunity for a Czech Speaking Client Support Representative specializing in Smart City Technologies, based in the stunning landscapes of Greece! This role allows you to be at the forefront of innovation, assisting clients in navigating technologies aimed at enhancing urban living.

As a Czech Speaking Client Support Representative, you will be responsible for providing expert support to clients interested in smart city solutions. You'll address inquiries, resolve technical issues, and ensure a seamless experience for our customers. If you're enthusiastic about technology and dedicated to excellent customer service, we encourage you to apply!

Responsibilities

Provide exceptional client support to Czech-speaking customers through various channels such as phone, email, and chat.
Address and resolve inquiries related to smart city technologies and services promptly.
Maintain thorough knowledge of our product offerings to assist clients effectively.
Document customer interactions to help identify trends and inform improvements.
Collaborate with team members to enhance customer satisfaction and service delivery.
Engage in ongoing training to stay updated on industry developments and best practices.

Requirements

Fluency in Czech (both spoken and written) with strong communication skills.
Proficient in English, both written and spoken.
Experience in customer support, especially in technology or smart city sectors, is advantageous.
Strong problem-solving skills with a customer-focused mindset.
A professional and friendly attitude that promotes positive client interactions.
Ability to adapt to a fast-paced and evolving environment.
Willingness to work in Greece and embrace the local culture.

Benefits