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Cust Eng III/Field Service Technician- Diagnostic Imaging

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Gabon, Georgia (USA), United States

Offer summary

Qualifications:

2 Year / Associate's Degree in Electronics Technology, 2 years advanced electronics experience, 3 years field service experience.

Key responsabilities:

  • Install and maintain medical imaging equipment
  • Perform PM inspections and administrative paperwork
  • Handle technical questions and FDA testing
  • Support field service with technical knowledge
  • Demonstrate expertise in multiple product lines
Canon Medical Systems USA, Inc. logo
Canon Medical Systems USA, Inc. Large https://us.medical.canon/
1001 - 5000 Employees
See more Canon Medical Systems USA, Inc. offers

Job description

Please note that while the posted position is a level III, the actual position will be dependent upon the qualifications of the candidate. An offer may be made for the same role at a lower level if the candidate’s qualifications are less than the posted criteria.

Location (Primary) Valdosta or Macon, Savannah - will support mainly southern Georgia.

CT/MR/Vascular/UL preferred.

  • Install medical imaging equipment effectively and efficiently.
  • Perform PM inspections per equipment specifications and standards.
  • Prepare work orders, parts orders, part returns, mileage logs, expense forms, time sheets and other administrative paperwork.
  • Maintain all assigned assets per company P&P.
  • Improve personal productivity by enhancing product knowledge through formal and on the job training.
  • Service and periodic maintenance of diagnostic imaging equipment on multiple products in one modality.
  • Answer technical and applications questions.
  • Capable of installing multiple products in one modality.
  • Maintain excellent customer relations.
  • Maintain accurate and complete documentation.
  • Perform and document FDA and SPD testing on assigned products.
  • Keep current with latest technical developments in multiple product lines.
  • Support field service operations with technical knowledge on multiple product lines.
  • Install and maintain equipment in multiple product lines.
  • Demonstrate expertise in multiple products in 1 modality.
  • Develop a higher level of troubleshooting and analytical skills.
  • Personal contacts involve frequent contact with management presenting information or recommendations. Outside requests for non-routine information requiring tact/judgment are handled.
  • Plans own workload.
  • Occasionally supervised; activities are governed by general organizational rules and procedures; much autonomy within established time frames.
  • Work on diversified tasks that involve a range of complex but standardized procedures. Semi-routine duties may involve solving frequent problems within standards or procedures.
  • Position duties involve making frequent decisions and frequent recommendations.
  • Develop service-selling skills.
  • Proven ability in developing and maintaining effective internal and external working relationships.
  • 2 Year / Associate's DegreeElectronics technology or equivalent work experience in lieu of degree.
  • 2 years Advanced electronics experience.
  • 3 years Field service experience.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Troubleshooting (Problem Solving)
  • Organizational Skills
  • Social Skills
  • Analytical Skills
  • Customer Service
  • Time Management

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