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Collections Specialist - Bogotá Remote

Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

High School Degree required, Studies in relevant fields preferred, At least 1 year of collections experience, Proficient in Microsoft Office Suite, Advanced English skills (B2+).

Key responsabilities:

  • Execute collection process and actions
  • Prioritize cash advances ensuring timely disbursement
  • Communicate with clients for documentation
  • Process invoices by audit cutoff times
  • Maintain updated records and reports
Talentek by Hubtek logo
Talentek by Hubtek Information Technology & Services Scaleup https://gotalentek.com/
201 - 500 Employees
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Job description

Hubtek is a company that believes in young talent and seeks to support the development of its employees on a personal and professional level through learning experiences and growth opportunities. We support companies through our Talent and Technology services.

We have been impacting the world since 2018, and we want to keep pushing ourselves to become the brightest minds in our field and better serve our customers.

As a Collections Specialist, you will execute the collection process and implement actions and controls to ensure productivity, quality, and the fulfillment of our value promises: 2 hours funding and same-day funding.

Some of your responsibilities are but are not limited to:

  • Acquire and maintain knowledge of required documentation for invoice and fuel advance purchases.
  • Prioritize cash advances, meeting the maximum disbursement time established in the value proposition, and selecting the terms and conditions applicable to the product: rates, payer, amount, load number, and payment method.
  • Timely process invoices, adhering to established cutoff times for audit and verification.
  • Communicate with clients and payers to request additional documentation and clarifications, and inform relevant parties.
  • Prevent economic losses by forwarding pertinent information to the Account Executive.
  • Keep contact information updated in FactorSoft for clients and payers, and record and manage notes and alerts efficiently for portfolio management.
  • Submit monitoring/control reports as per specified structures and frequencies.
  • Record outcomes in relevant applications through notes or specified options.
  • Provide accounting support to identify discrepancies in payments or non-directly processable origins.
  • Initiate contact with payers from the 10th day after invoice purchase to ensure payment before the 45th day.
  • Address and communicate discrepancies or document shortages to Account Executives.
  • Achieve company-set aging indicator goals, aligning with the period from invoice purchase to payment collection.
  • Report cargo claims, adhering to specific procedures for each case to facilitate invoice payment.
  • Execute internal and third-party actions upon payer confirmation of a non-payment order for an invoice.

Minimum Requirements

What would help you succeed:

  • Change Adaptation.
  • Communication.
  • Motivation/Commitment.
  • Goal Oriented.
  • Customer Oriented.
  • Decision Making.
  • Quality and Detail Oriented.
  • Teamwork.

Minimum Requirements:

  • Studies: High School Degree is required. Having studies in International Business, Business Administration, Finance, Economics, Accounting, Industrial Engineering, or any related field is also required, and students in these areas are encouraged to apply too.
  • Experience: At least 1 year of experience in collections, with expertise in credit, portfolio and/or operations.
  • Technical skills: Proficient in office tools, especially the Microsoft Office Suite.
  • Language: Advanced English skills. B2+ or higher is required.

Perks:

  • Schedule: Monday to Friday from 8:00 a.m. to 5:00 p.m. or 9:00 a.m. to 6:00 p.m., following the American Calendar. Additionally, once a month, there is a shift during a weekday from 6:00 p.m. to 9:00 p.m., and one Saturday every month and a half from 9:00 a.m. to 3:00 p.m.
  • Contract: Indefinite term contract + Benefits.
  • Location: Only for Bogotá or Cali. This position will be remote.
  • Salary: $ 4.500.000 COP, after 6 months $5’000.000 COP.

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Information Technology & Services
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Decision Making
  • Detail Oriented
  • Self-Motivation
  • Teamwork
  • Communication
  • Collections
  • Goal-Oriented

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