Job Description:
About ETS:
For more than 75 years, we have amplified products and services based on rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.
With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.
The Skills for the Future Initiative is a joint endeavor of ETS and The Carnegie Foundation for the Advancement of Teaching to radically transform education from time-based to competency-based and to build an undergirding assessment system to capture evidence of what's most important for success in high school, postsecondary education, and jobs in the 21st-century economy. The joint initiative leverages ETS and Carnegies history of excellence in assessment and learning science and will drive a paradigm shift in education. Recently, ETS acquired MTC (Mastery Transcript Consortium) as a wholly-owned subsidiary to accelerate the future of this work (https://mastery.org/).\
ETS seeks a Business Development Representative for Mastery Transcript Consortium (MTC) to support efforts to grow and expand MTCs global and national membership of individual public and private schools, as well as micro schools and non-traditional learning organizations. A leading advocate of competency-based learning models, MTC plays a unique role in enabling schools and learning organizations to issue credentials that document and provide evidence of participants learning and accomplishments in relation to locally targeted skills and competencies. MTC develops tools that help educators and learners capture knowledge and skills gained regardless of where this happens.
Responsibilities:
Sales Support - Provide direct support to the sales team by responding to inbound inquiries and moving the contacts into qualified leads. Ensure that all administrative
and communication aspects are handled in a highly interpersonally/effective way.
Sales Strategy Execution - Assist in the execution of sales strategies. Provide feedback on where the sales cycle needs improvement
CRM Management - Maintain accurate records of all sales contacts, reporting systems, and sales databases in Salesforce. Provide regular reports to management
on sales metrics, opportunities, and threats.
Process Improvement - Continuously evaluate and improve sales processes to streamline operations, reduce costs, and enhance customer satisfaction. Implement
new tools and technologies as needed.
Training and Development - Document sales techniques, processes, and tools. Ensure that the entire sales team is knowledgeable about the latest sales practices
and problems.
Adhere to ethical standards and comply with the laws and regulations applicable to your job function.
Required Experience:
Education:Bachelors degree in Business Administration, Marketing, Economics, or related field.
Experience: 2+ years of experience in sales operations, marketing, or a similar role within a sales-focused environment
ETS believes in a Total Rewards philosophy for our employees, and they include:
- Health, Vision, Dental insurance plans to choose from
- Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access!
- Generous PTO and vacation time to balance your work and life
- Additional 8 hours of PTO for volunteer work
- Retirement plan (401(a)) and traditional Roth (403b) with company contribution
- Commuter Benefits, Pet Insurance, 1 year subscription to Calm App
ETS is mission driven and action oriented
- Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.
- How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!
- Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.
ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.
Keyword: Business Development Representative, sales operations, marketing, or a similar role within a sales-focused environment