Admin Assistant - Remote Sales and Marketing | WFH

Job Overview

Join our dynamic team as a Sales and Marketing Administrative Assistant, where you will be instrumental in enhancing our marketing initiatives. Your expertise in the marketing mix will allow you to conduct insightful market research and analyze customer behavior. You will create and manage spreadsheets to interpret essential metrics, including Return on Investment (ROI) and Key Performance Indicators (KPIs). This role involves overseeing email campaigns, monthly promotions, and updating marketing collateral to foster engagement and drive results.

Key Responsibilities

• Extend a warm and professional greeting to customers, establishing a welcoming environment.
• Engage with customers over the phone, addressing inquiries and guiding them to our diverse services while upholding exceptional customer service standards.
• Inform customers about our current service offerings and promotions to elevate their experience.
• Maintain a comprehensive understanding of our products and services to provide accurate assistance.
• Actively contribute to the achievement of the team's sales targets on a daily, monthly, and annual basis.
• Update and manage sales reporting systems to monitor progress and outcomes effectively.
• Facilitate weekly sales meetings, ensuring adherence to the agenda, fostering collaboration, and following up on key action items.
• Oversee and optimize sales channels and platforms for maximum efficiency and effectiveness.
  
  

Required Skills

• A friendly, enthusiastic, and energetic attitude with a genuine commitment to delivering outstanding service.
• A fundamental understanding of sales principles and customer service practices is preferred.
  
  

Qualifications

• A high school diploma or equivalent is necessary.
• Prior experience in customer service or sales is preferred.
  
  

Career Growth Opportunities

This position offers an excellent opportunity to gain valuable experience in sales within a supportive and collaborative team environment, serving as a stepping stone for future career advancement.

Company Culture And Values

We pride ourselves on fostering a supportive and collaborative work environment that encourages teamwork and open communication, enabling our team to achieve common goals together.

Employment Type: Full-Time