IFF is committed to attracting, retaining, and engaging high-performing employees. We are committed to ensuring that all positions within IFF are filled with the right talent and, where appropriate, this objective is achieved by developing current employees.
At IFF, we encourage internal movement and career development both within functions and cross functions. We work to ensure the most positive experience throughout the application, hiring and transition process for all those involved, the candidate as well as their current manager and the hiring manager.
Job Summary
At IFF, we work tirelessly to discover flavors, fragrances and ingredients that inspire customers and delight consumers. Passionate, creative, empowered and expert, we are constantly looking for new challenges—and developing new-to-world solutions that answer them.
As an Account Manager, you will be responsible for managing a West Coast territory comprised of national and regional food and beverage accounts. In addition to fostering established relationships and managing existing sales, you will identify new opportunities, grow sales, and expand your network. You will work in close cooperation with cross-functional team members, including Operations, Innovation Creation and Design, Finance, Procurement, Sensory, and Marketing departments within IFF. To excel in this role, you should enjoy an entrepreneurial approach to your work and thrive on developing new opportunities. In this role you will be a part of a dynamic and driven sales team and report into the North American Sales Leader for Beverage.
Major responsibilities
- Cultivate and strengthen customer relationships
- Achieve profitable sales growth targets via maintaining and growing business
- Develop account strategies and engage relevant internal stakeholders to execute
- Lead a cross-functional core team which includes Commercial Support, Technical & Marketing support individuals assigned to each account.
- Implement strategic initiatives to improve profitability, including optimizing order patterns for customer and IFF
- Provide and maintain accurate sales forecasts
- Manage pricing negotiations, pricing portfolio and achieve gross profit targets
- Accountable for all communications with the customer, as well as being the liaison for all various functions between customer and IFF
- Coordinate with internal functions to provide timely information to all matters relating to the service of accounts.
- Present to customers and/or arrange presentations for customers
- Host and coordinate customer visits / workshops
- Gain opportunities and projects and provide accurate and detailed entry into the IFF project system ensuring that all required information is “first time right”. This includes opportunities entered by Support staff.
- Manage project timelines and progress by coordinating with internal stakeholders, including Technical team members – including leading a weekly update meeting
- Maintain timely and accurate information for on-going projects in the project management system
- Participate in team and cross-functional team meetings when requested
Required Skills
- Bachelor’s degree in Food Technology, Chemistry, Chemical Engineering, Business Management majoring in Sales or Marketing or any other relevant discipline
- 5+ years in sales with a proven record of growing accounts organically
- 3+ years experience in flavors
- Strong ability to work with different levels or functions within the organization and at our customer
- Familiar with senior management reporting
- Self-starter and entrepreneurial spirit
- Excellent oral and written communication and presentation skills
- Strong interpersonal and negotiation skills
- Proficient in Microsoft office e.g.: Office, Access, Excel or PowerPoint.
- Desire and aptitude to learn new products and manage a broad product portfolio
- High passion for the food industry
- Have a valid driving license and willing to travel at least 50% of work week
At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more…
