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Senior Claims Assessor

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

Claims Assessment experience in Life, Critical Illness and Disability, Excellent written and verbal communication skills.

Key responsabilities:

  • Process claims within service standards
  • Handle complex customer inquiries effectively
  • Produce accurate claim assessments using available records
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Davies Resourcing Financial Services Scaleup https://talent.davies-group.com/
51 - 200 Employees
See more Davies Resourcing offers

Job description

Are you a detail-oriented professional with a passion for Claims?

We are working with a well-known Insurer who is looking for a talented Claims Assessor to join their dynamic team and play a crucial role in providing an excellent customer service and manage Claims in a timely, efficient and proactive manner.

Key Responsibilities

  • Processing claims within the required service standards and in accordance with departmental objectives
  • Operate within defined authority levels – Life Protection, Critical Illness and Disability benefits
  • Handle and support complex customer and IFA enquiries, on the telephone and in writing
  • Provide guidance to others in order to resolve queries using appropriate processes, systems and philosophy
  • Produce accurate assessment of all claims using available records and systems and pursuits evidence in line with claims philosophy and practices

Qualifications And Skills

  • Claims Assessment experience across Life, Critical illness and Disability
  • Excellent communication skills, confident to probe customers and share difficult messages in a clear and concise manner bother verbally and in writing
  • Participate in learning and development to achieve a continuous and up to date understanding of market related products and processes
  • Share knowledge with less experienced Team members
  • Team working skills
  • Decision making skills

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • Collaborative and supportive work environment.

Ready to Join Our Team?

If you’re a highly motivated and results-oriented individual with a passion for helping people, we encourage you to apply.

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Fintech: Finance + Technology
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Teamwork
  • Customer Service
  • Decision Making

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