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Finnish Speaker | Customer Service Agent | Remote in Ireland

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in English and Finnish, Interest in IT.

Key responsabilities:

  • Answer incoming contacts via phone, email, chat and ticket system promptly.
  • Resolve B2B customer queries using relevant tools.
  • Achieve individual and team-specific goals.
  • Assist in mentoring new hires.
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Cpl Human Resources, Staffing & Recruiting SME https://cpl.com/
201 - 500 Employees
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Job description

Finnish Speaking Customer Service Agent | Ireland

We are looking for a positive person with a can-do attitude to join our team as a Customer Support Technical Agent, this is an entry level role and full training will be provided!

We are recruiting for a fluent Finnish speaker who would like the opportunity to work in Ireland! This is a fully remote position, so you can live anywhere in Ireland!

Your role will be as a Customer Support Agent working with Finnish Business to Business (B2B) queries.

This is a great opportunity for individuals looking to develop transferable skills in customer service, IT troubleshooting, problem determination, teamwork, and quality control.

The ideal candidate has a healthy interest in technology and enjoys solving problems, is customer-focused, enthusiastic and motivated to take charge of both customer satisfaction and query resolution.

Responsibilities:

  • Answer incoming contacts via phone, email, chat and ticket system promptly and professionally
  • Resolve B2B customer queries using the relevant tools and systems.
  • Work to achieve individual and team-specific goals.
  • Assist with mentoring new hires.

Essential Competencies:

  • Fluency in English and Finnish
  • Good customer service and communication skills
  • Friendly and outgoing manner
  • Interest in IT

Interested?

APPLY TODAY !

If you would like more information, please contact me on [email protected]

Finnish Speaking Customer Service Agent | Ireland

We are looking for a positive person with a can-do attitude to join our team as a Customer Support Technical Agent, this is an entry level role and full training will be provided!

We are recruiting for a fluent Finnish speaker who would like the opportunity to work in Ireland! This is a fully remote position, so you can live anywhere in Ireland!

Your role will be as a Customer Support Agent working with Finnish Business to Business (B2B) queries.

This is a great opportunity for individuals looking to develop transferable skills in customer service, IT troubleshooting, problem determination, teamwork, and quality control.

The ideal candidate has a healthy interest in technology and enjoys solving problems, is customer-focused, enthusiastic and motivated to take charge of both customer satisfaction and query resolution.

Responsibilities:

  • Answer incoming contacts via phone, email, chat and ticket system promptly and professionally
  • Resolve B2B customer queries using the relevant tools and systems.
  • Work to achieve individual and team-specific goals.
  • Assist with mentoring new hires.

Essential Competencies:

  • Fluency in English and Finnish
  • Good customer service and communication skills
  • Friendly and outgoing manner
  • Interest in IT

Interested?

APPLY TODAY !

If you would like more information, please contact me on [email protected]

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishFinnishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Customer Service
  • Quality Control
  • Self-Motivation
  • Problem Solving
  • Teamwork
  • Troubleshooting (Problem Solving)
  • Verbal Communication Skills

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