Offer summary
Qualifications:
Experience in contact/processing center work, Strong attention to detail and accuracy, Excellent telephone communication skills, Knowledge of service center processes and procedures, Proficient with Google Mail and related tools.
Key responsabilities:
- Support eligibility services via online and phone
- Act as first point of contact for applicants
- Process applications and payment inquiries
- Liaise with clients to ensure accurate information
- Achieve targets set by the Service Manager