Offer summary
Qualifications:
Experience in IT support, Strong troubleshooting skills.Key responsabilities:
- Provide first-line support for IT issues
- Respond to inquiries via chat, email, and phone
- Coordinate with other departments for solutions
We are a US software development company delivering high-quality, cost-effective custom application development to clients worldwide. As a technology consulting company, we also help our clients with their digital transformation process.
Job Description:
We’re seeking a seasoned Helpdesk Support Specialist who is excited to join our growing team! You understand that good Product Support isn’t just apologizing to customers - it’s getting to the root of the problem and determining the necessary steps to ensure it doesn’t happen again.
This role will focus on providing first-line support, troubleshooting common IT issues, and assisting end-users with technical inquiries.
Key Responsibilities
Other Details:
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