Offer summary
Qualifications:
Minimum 12 months team leader experience, Previous KYC and/or screening experience preferred, Proficient in MI tracking and reporting, Effective at issue resolution and coaching, Ability to adapt to change quickly.
Key responsabilities:
- Support team to achieve productivity targets
- Resolve issues with team members
- Conduct training needs identification and assessments
- Deliver training through one-to-one and group sessions
- Manage operational risks following governance processes