Manager, Revenue Management Portfolio

• Remote position. Candidate must reside within the United States***
  
  

Work with a portfolio of either company-managed hotels (CMH) or Franchised hotels to fully utilize available tools and systems to maximize revenues. Consult with assigned hotels in the development and management of revenue/yield strategies encompassing all facets of pricing, demand analysis, yield management, market segmentation, business mix, selling strategies and tactics in accordance with worldwide best practices. Facilitate the successful implementation of revenue management strategies throughout the region/brand and from the region/brand to corporate staff. Operate in a matrix management environment to support the overall goals of other departments, with a focus on increasing revenues and RGI (revenue growth index) position.

Your day to day

• Responsible for the analysis of impact on occupancy, average rate, and rooms profit and explore and provide variations in the market mix which would stimulate additional revenue while balancing cost.
• Work closely with hotel sales and hotel management to establish and implement pricing, yield, and selling strategies for the hotel, based on market factors and company guidelines monitoring competitor strategies and data.
• Maintain understanding of the dynamics of the local market and demand generators and presenting appropriate action plans to management that communicate fluctuations in occupancy to operational departments so they can effectively manage staffing requirements and increase efficiency.
• Provide daily, weekly, and monthly reporting.
• Forecasting pricing and revenue based on demand and market trends.
• Develop yearly budgets and assist with Strategic Business Sales Plan (CMH).
• Liaison for ownership groups from a topline and strategies perspective.
• Facilitate Revenue Strategy meetings.
• Ability to manage a portfolio of hotels.
• Execute revenue maximization through the full utilization of the Company’s systems and best practices, in accordance with Global Brand Service/Revenue Management specifications, including Concerto, GDS (Global Distribution System) interfaces, e-commerce interfaces, property management systems, etc.
• Work individually with hotels and implement hotel specific pricing strategies, yield strategies, selling strategies and revenue management best practices. Investigate and communicate new ways to capture optimal revenue potential. Provide feedback to Global Brand Services/Revenue Management to ensure hotel needs and revenue-generating improvements are incorporated into system enhancements or best practices.
• Consult with key managerial groups and applicable personnel (i.e. Franchisees, Principal Correspondents, General Managers, Hotel Revenue Managers, CMH Operations Teams, etc.) to identify hotel issues/concerns regarding revenue improvement plans. Monitor, identify and implement needed changes to existing tactical and strategic plans to optimize revenue potential and RGI position.
• Audit key/assigned hotel strategies and tactics to ensure revenue maximization is realized, best practices are utilized, marketing program compliance is enforced, and appropriate channel distribution is realized. Mentor hotel management staff to excel in these areas.
• Continuously revise and challenge validity, reliability, and longevity of models as they relate to data sources, brands, and regions.
• Provide support and liaise to respective stakeholders including Regional VP, DLP (Digital, Loyalty & Partner), Pricing Group, GRS (Global Reservation System), AMER Group, Franchise Support etc.
• Ability to work independently with strong time management skills.
  
  

What We Need From You

• Bachelor's in Hotel Management, Business, Statistics, Marketing, Finance or a relevant field of work, or an equivalent combination of education and work-related experience.
• 8+ years progressive work-related experience in hotel operations management, revenue management or consulting, with at least 3 years' experience with central reservations systems and revenue management systems, (preferably Concerto), which included knowledge and experience in hotel pricing concepts, yield management optimization and selling strategies.
  
  

Technical Skills & Knowledge

• Demonstrated effective verbal and written communication skills for the purpose of providing information to clients, vendors, senior management, and staff.
• Demonstrated effective conflict management/resolution and negotiation/persuasion skills to persuade GM’s, Principal Correspondents, and other hotel representatives to modify or implement various corporate-sponsored programs and initiatives.
• Demonstrated experience with industry and market trends as they relate to revenue opportunities and demonstrated ability to drive revenue.
• Demonstrated knowledge of effective hotel pricing concepts, yield management optimization and selling strategies, and ability to determine which concepts to apply in given market conditions.
• Demonstrated analytical skills and ability to use the results of analysis to make effective strategic decisions.
• Demonstrated attention to detail and ability to manage multiple tasks/clients required.
• Experience with MS Suite and Tableau.
  
  

The salary range for this role is $73,001.25 to $91,251.56. This role is also eligible for bonus pay. In addition we offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and any other benefits to eligible employees.

Note: The salary range listed is he lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs. No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.