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Senior Software Engineer

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

BSc in Computer Science or related field, Commercial software engineering experience, Experience with Java, SQL, REST services, Familiarity with cloud platforms AWS/Azure/GCP, Experience managing complex requirements.

Key responsabilities:

  • Lead the design and development of cloud-based solutions
  • Support and mentor less experienced team members
  • Communicate risks and maintain stakeholder relations
  • Implement best practices for software features
  • Evaluate solutions for productivity and quality improvement
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Verint
5001 - 10000 Employees
See more Verint offers

Job description

Job Description

The Senior Software Engineer is responsible for all aspects of the development of platforms and applications in this multi-dimensional role. This is a highly skilled hands-on role requiring extensive proficiency involved in all aspects of the development of cloud-based software solutions. Subject to their specialization, they will lead the design, development, testing, publishing, and/or support of different cloud-based products and solutions. As the subject matter expert for customer implementation and cloud platform support. The role will work closely with a global team of engineers to build robust solutions that meet our business objectives following continuous integration and continuous deployment processes, while supporting software and associate software engineers. Additionally, they will provide recommendations to management as to process, technologies, or other improvements intended to benefit productivity, efficiency and/or quality of the solutions developed by the team and lead the implementation of new solutions.

Responsibilities

Core Tasks


  • Ongoing evaluation (test) of feature design – proactively work with others to identify issues or potential risk areas with the architecture (performance etc…)
  • Distill requirements from feature level into implementation level tasks
  • Develop features using best practices and ensure it fits with the architecture for the product
  • Ensure the right work is being done, work with Team Lead to know that product qualities like, unit tests, automation, throughput, capacities, security & performance will be sufficient
  • Ensure design and implementation work meets the stakeholder’s requirements
  • Ensure that the feature design is correct for operations, as well as deployment and sustainability
  • Support departmental and team initiatives
  • Work with Technical Architect and Team Lead to define, document, and communicate a coherent feature design
  • Identify, monitor and resolve feature related issues; work as a point of escalation for less experiences members of staff


Management and Leadership


  • Communicate relevant risks and issues to Team Lead and other relevant team members inside and/or outside the team
  • Provide technical leadership to less experienced members of the team – mentor, coach, continuous improvement, led by example
  • Take responsibility for technical implementation and decision making including the delivery of features


Documentation/ Governance


  • Work with Technical Architect and Team Lead to define, document, and communicate a coherent feature design
  • Review documentation and guides created by more junior members of the team
  • Guide Software Engineers on how to create sufficient, complete documentation and guides that help onboard new people to the team


Stakeholders


  • Work with Product Management to understand requirements, and what benefits they give to the product
  • Gain respect within technical community
  • Ensure stakeholders understand feature architecture (at the necessary level of detail)
  • Maintain communication with stakeholders and ensure changes to any previously agreed solutions are communicated ; understand evolutionary paths
  • Work with assigned partners to ensure an effective and productive relationship, both within the product house and the wider regional Verint support organization.
  • Participate in internal departmental activities - Hackathons
  • Participate in external departmental activities – Career Fairs / Industry Engagements.


Knowledge and Expertise


  • Be recognized as a solid technical resource within the team.
  • Be seen as a person who when faced with complex technical challenges can work as part of a team to resolution
  • Support and provide input to development tools, environment and 3 rd party software selection
  • Develop an in depth understanding of the target market and technology used
  • Help provide information to resolve disputes and make tradeoffs
  • Assist with pre-sales where technical expertise is required


Planning


  • Prioritise and resolve technical problems and assist others with the same
  • Understand how the team’s work fits within the product roadmap
  • Ensure the prioritization of scope (including defects) is understood
  • Understand the development process and suggest improvements to it
  • Identify areas of technical risk in a feature and options to de-risk
  • Support opportunities to address technical debt as part of a release
  • Support the design process and ensure it complies with product architecture
  • Support planning as regards estimates, dependencies, risk areas, and sequencing tasks


Qualifications

Industry Specific


  • A BSc in Computer Science or Software Engineering or equivalent work experience
  • Commercial experience working within software engineering
  • Experience of working with Tier3 support (engineers) to resolve issues in customer environments or in cloud production systems


Environment


  • Able to work effectively within a fast-paced, changing, revenue focused environment
  • Ability to work within a geographically distributed development team spread between multiple time zones and cultures
  • Solves cross-functional technical problems of highest complexity


Product / Technical


  • Understanding of customer engagement software and applications
  • Experience of developing high quality, secure and performant solutions against functional and non-functional requirements
  • Experience aligning feature development with business initiatives and corporate roadmaps


Professional / Task


  • Able to work independently under general direction towards predetermined longer-term goals
  • Evidence of suitably complex requirements which have been designed by yourself
  • Able to troubleshoot and identify root cause of issues while liaising with engineering teams, support and end customers
  • Ability to work as part of a matrixed team, building supportive and collaborative relationships with colleagues in order to meet Verint’s objectives
  • Experience of software development within a team
  • Understanding of software development life cycle methodologies
  • Experience of working with
    • Java backend development
    • SQL server
    • REST web services
    • Cloud related experienceon any of the main cloud providers platform (AWS, Azure or GCP)
    • Docker, Kubernetes
  • Open to learn new technologies (e.g. Golang)
  • Passionate about customer success

Personal


  • Ability to follow process but to remain flexible in achieving project objectives
  • Curious, interested in new products and technologies
  • Engages quickly, remains highly engaged regardless of frustrations and obstacles
  • Motivated, eager to learn and demonstrate value, able to learn independently, researches via multiple sources and finds information as needed
  • Patient, shows empathy for stakeholders who take longer to understand, happy to re-explain as required
  • Responds rather than reacts
  • Demonstrable examples of good work ethic
  • Able to pass a background check subject to local laws and legislation


Specific Qualifications & Accreditations

Desirable:


  • Degree level education in relevant discipline
  • Relevant industry certifications/qualifications (AWS cerificate / Azure Certificate)

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Mentorship
  • Problem Solving

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