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Account Technology Specialist

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Interest in IT and technology trends, Analytical and creative thinking abilities, Successfully completed technical training or studies, Good knowledge of Finnish and English, Experience in enterprise/cloud computing.

Key responsabilities:

  • Analyze customer needs for solutions and services
  • Develop and present solution concepts and architectures
  • Support sales in initial technical discussions
  • Ensure competent handling of complex inquiries with clients
  • Collaborate actively with the Client Executive
NetApp logo
NetApp Management Consulting Large https://www.netapp.com/
10001 Employees
See more NetApp offers

Job description

About NetApp

NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people.

If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. We embrace diversity and openness because it's in our DNA. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond.


"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization."-George Kurian, CEO


Job Summary

As an Account Technology Specialist, you determine customer needs for solutions and services from NetApp. You analyze customer requirements and convert them into technical solution concepts. You can present NetApp technologies to customers at different levels of responsibility, adapt to the interlocutors and question their motives and motivational factors. You not only support sales in the first technical customer discussions, but are also responsible for the technical elaboration of the solutions offered.


Your area of responsibility

Your area of responsibility includes the technical representation of NetApp and in particular the analysis of existing cloud, IT, network, application, backup and storage landscapes at customers. In the role of a Trusted Advisor, you are responsible for developing solution concepts and architectures, which you will present to a larger audience as part of a technical customer presentation. Active contact with customers in cooperation with the responsible Client Executive and ensuring that technically complex inquiries are handled competently and implemented professionally are the focus of this task.


Your Profile

Are you enthusiastic about innovative technology and would you like to constantly develop yourself?

Do you find it easy to explain complex issues and do you find yourself in the following points?

  • Interest in current trends in IT and technologies used (e.g. public clouds, hybrid clouds, container technologies, DevOps concepts, artificial intelligence)
  • High motivation to actively advise our customers on their path to digital transformation and to develop joint solutions
  • You have the ability to think analytically, are creative and team-oriented
  • You like to bring different people together and work towards a common goal
  • IT knowledge, including in enterprise / cloud computing, virtualization, storage, backup or high availability solutions
  • Knowledge of storage technologies is desirable
  • Successfully completed technical training or technical studies with appropriate professional experience
  • Very good knowledge of Finnish and English


Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.


Did you know...

Statistics show women apply to jobs only when they're 100% qualified. But no one is 100% qualified. We encourage you to shift the trend and apply anyway! We look forward to hearing from you.


Why NetApp?

In a world full of generalists, NetApp is a specialist. No one knows how to elevate the world's biggest clouds like NetApp. We are data-driven and empowered to innovate. Trust, integrity, and teamwork all combine to make a difference for our customers, partners, and communities.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favourite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family. We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.


If you want to help us build knowledge and solve big problems, let's talk.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Industry :
Management Consulting
Spoken language(s):
EnglishFinnishEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Analytical Thinking
  • Teamwork

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