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Technical Account Manager

Remote: 
Full Remote
Contract: 
Full time
Work from: 
New York (USA)

Offer summary

Qualifications:

Proven experience in data governance or related fields, Passionate about data collaboration and customer success, Strong understanding of data management principles and technologies, Abilities as a trusted advisor with strategic mindset.

Key responsabilities:

  • Guide data teams towards better collaboration and governance
  • Become a trusted advisor to large, strategic customers
  • Impact customer ROI through effective metadata management
  • Influence company solutions with insights
Atlan logo
Atlan Scaleup https://atlan.com/
201 - 500 Employees
About Atlan
Built by a data team for data teams, Atlan is the active metadata platform for the modern data stack. It stitches together metadata from various sources (Snowflake, dbt, Databricks, Looker, Tableau, Postgres, etc.) to create a unified data discovery, cataloging, lineage, and governance experience across all your data assets, from columns and queries to metrics and dashboards. Atlan facilitates a two-way movement of metadata, bringing context back into the tools and workflows that your data team uses every day — for example, in your BI tool when you wonder what a metric on the dashboard means. A pioneer in the space, Atlan was named a Leader in Forrester Wave™️: Enterprise Data Catalogs in 2024 and was recognized by Gartner seven times in 2021, including as a Cool Vendor in DataOps and in the inaugural Market Guide for Active Metadata Management. Today, we power data democratization and AI-readiness at companies like General Motors, Cisco, Autodesk, Unilever, Ralph Lauren, FOX, News Corp, Nasdaq, NextGen, Plaid, and HubSpot. We recently raised a $105M Series C, backed by top investors including GIC, Insight Partners, Sequoia Capital India, and Salesforce Ventures. For more information, visit http://www.atlan.com/ or follow us on Twitter at AtlanHQ.
See more Atlan offers

Job description

Own Success. Shape the Future. Lead the Data Revolution.

Impact & Purpose:
  • Lead the Metadata Charge: Guide data teams toward better collaboration and governance in the Active Metadata Management revolution.
  • Partner with Industry Titans: Become a trusted advisor to Atlan's largest, most strategic customers, including Fortune 500 companies and innovative startups.
  • Deliver Measurable Results: Directly impact customer ROI by helping them achieve data-driven success through effective metadata management.
  • Shape the Future: Make your voice heard! Influence the evolution of Atlan's solutions with your insights and expertise.

    • Your Mission:
  • Trusted Advisor: Uncover your customers' unique needs, propose strategic solutions, and maximize their value from Atlan.
  • Relationship Maestro: Build strong connections with CDOs, CIOs, data analysts, and other stakeholders across all levels.
  • Success Champion: Drive high adoption and user satisfaction through seamless onboarding, training, and ongoing support.
  • Data Hero Evangelist: Share customer success stories and inspire the global data community to embrace Active Metadata Management.

    • What Makes You a Fit:
  • Deep Expertise: Proven experience in data governance, data quality, or related fields, ideally as a Technical Account Manager (TAM) or Solutions Architect (SA) focused on data solutions.
  • Passionate Advocate: You believe in the power of data collaboration and are committed to customer success.
  • Technical Prowess: Possess a strong understanding of data management principles and technologies.
  • Relationship Builder: You forge trust and rapport easily, becoming a trusted advisor to your customers.
  • Strategic Mind: You can translate customer needs into actionable insights and product improvements.
  • Based in the Greater NYC Area, with the willingness to occasionally travel to customers.
    • Join the Atlan revolution and unleash your potential as a Technical Account Manager!

    Required profile

    Experience

    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Data GovernanceAccount ManagementSolution ArchitectureData Quality

    Other Skills

    • Verbal Communication Skills
    • Relationship Building
    Are you interested?

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