Anrok is pioneering the way in addressing a crucial challenge for businesses worldwide: navigating the complex realm of sales tax and VAT. As tax regulations continue to change and become more intricate, companies require a dependable and automated solution to manage risk and ensure global compliance doesn’t become a drag on their revenue. Anrok’s cutting-edge platform seamlessly integrates with various billing and payment systems, streamlining sales tax monitoring, registration, reconciliation, and filing across multiple jurisdictions.
As a Product Manager at Anrok, you will own the application onboarding experience and accelerate user activation. You will work closely with engineering to design and ship a self-serve experience for startups getting started on the Anrok platform. You will work closely with engineering, sales, customer support, and finance teams to create a seamless customer activation experience.
In this role, you will:
Identify, measure, and reduce bottlenecks in the customer journey from prospect to paid customer to support making the right growth decisions for Anrok.
Develop strategies for improving the customer onboarding experience to accelerate the customer’s journey from sign-up to getting value from Anrok.
Own the customer onboarding experience and launch improvements from small features to the future self-serve product
Work cross-functionally to prioritize and launch new products and features on the Anrok platform
Do whatever it takes to make your product launch and team successful. The buck stops with you.
What excites us:
4+ years of work experience, ideally a minimum of 3 years in a customer-centric product or activation or growth product role
Advanced data analysis skills: expertise working with large, unstructured data sets and building complex models. A deep understanding of Excel & equivalent analytical tools is a requirement, as is proficiency with SQL
Exceptional written communication skills with an emphasis on being clear, concise, and informative.
You are a self-starter with a track record of navigating ambiguity and producing concrete results.
You bring structure and process across multiple stakeholders to effectively manage projects.
What we offer:
The equity upside of an early-stage startup with the product-market fit of a later-stage company.
Sun and tree-filled Anrok office and onsite meals in San Francisco.
Medical, dental, and vision insurance covered 100%.
One Medical membership covered, flexible sick benefits, and more.
Generous PTO and parental leave.
Annual learning and development stipend for books, online courses, and conferences, as well as a curious team to share your learnings with.
Bi-annual team offsites and optional quarterly gatherings at the SF HQ office.
All the latest gadgets you need to thrive at work.
For employees based in the San Francisco Bay Area, we follow a hybrid model where we come into the office 3 days a week to collaborate in person. For employees located outside of the San Francisco Bay Area, you will work remotely full-time.
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