Offer summary
Qualifications:
High school diploma or equivalent, Two years of customer service experience, Strong interpersonal and communication skills, Basic computer navigation and keyboarding skills, Ability to handle confidential information.
Key responsabilities:
- Provide excellent client service via phone and email
- Resolve client complaints and identify needs
- Assist in training and mentoring other reps
- Ensure security of client information
- Assess client needs for additional products and services