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Money Advice Caseworker

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Key responsabilities:

  • Provide money and debt advice.
  • Support income maximization and welfare benefits.
  • Assist clients with energy advice and support.
  • Navigate customers through their financial journey.
  • Develop and maintain budgets for clients.
Citizens Advice logo
Citizens Advice Non-profit Organization - Charity SME https://www.citizensadvice.org.uk/
501 - 1000 Employees
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Job description

Citizens Advice Mid Mercia is looking for a full-time Money Advice Caseworker to join our Financial Inclusion Team on a fixed term basis.

You will initially be working remotely for our Financial Inclusion programme and focus on supporting Orbit customers exclusively with:

  • Money / debt advice with income maximisation
  • Welfare benefits advice and take-up work
  • Energy Advice and Support

Case work is expected to help navigate the customer through a full journey; including dealing with urgent debt issues, developing and maintaining a budget, maximising their incomes/reducing expenditure and Energy advice and issues.

apply here: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/

Required profile

Experience

Industry :
Non-profit Organization - Charity
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Analytical Thinking

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