Norwegian Speaking Customer Support Representative - Work in Greece

Patrique Mercier Recruitment is excited to announce an exceptional opportunity for a Norwegian Speaking Customer Support Representative to work in the stunning backdrop of Greece! If you are passionate about delivering outstanding customer service and thrive in a vibrant, multicultural environment, this role is designed for you.

In this position, you will be the primary point of contact for Norwegian-speaking customers, assisting them with their inquiries and providing effective solutions. This role not only allows you to enhance your professional skills but also lets you immerse yourself in the rich culture and lifestyle that Greece has to offer.

We are looking for dedicated individuals who are committed to helping customers and eager to embark on a rewarding journey. If this opportunity excites you, we would love to hear from you!

Responsibilities

• Serve as the first point of contact for Norwegian-speaking customers via phone, email, and chat.
• Provide accurate and comprehensive information about the company's products and services while resolving customer inquiries efficiently.
• Ensure customer satisfaction through friendly and professional support.
• Accurately document all customer interactions and feedback in the system.
• Collaborate with team members to improve service quality and enhance the overall customer experience.
• Stay updated on product knowledge and company policies to assist customers effectively.
• Follow established procedures to maintain quality standards in service delivery.

Requirements

• Fluency in Norwegian and English, both written and spoken
• Previous experience in customer support is a plus, but not essential
• Excellent communication and interpersonal skills
• Strong problem-solving abilities with a customer-centric approach
• Ability to work independently and as a part of a team
• Familiarity with customer service software and systems is preferred
• Stable internet connection and a proper home office setup
• A positive, proactive attitude with a strong desire to learn and adapt
• Flexibility to work various shifts as needed

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )