Danish Speaking Customer Service Representative - Work from Greece

Patrique Mercier Recruitment is excited to offer a position for a Danish Speaking Customer Service Representative, with the flexibility to work from the stunning landscapes of Greece. If you are passionate about customer service and fluent in Danish, this is the perfect opportunity for you!

In this role, you will assist our Danish-speaking customers by responding to their inquiries, resolving issues, and ensuring a superior customer experience. Your effective communication skills and commitment to service excellence will be crucial in this position.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat in Danish and English
• Provide detailed information about products and services to assist customers
• Resolve customer complaints in a timely and professional manner
• Keep accurate records of customer interactions
• Collaborate with team members and other departments to improve service quality
• Stay informed about company policies and product offerings to aid customers effectively

Requirements

• Fluency in Danish and English, both written and spoken
• Prior experience in customer service is advantageous
• Strong communication and interpersonal skills
• Excellent problem-solving abilities with a customer-focused approach
• Able to manage multiple inquiries and prioritize tasks effectively
• Detail-oriented with a commitment to high-quality service
• Proficient in using computer systems and customer service software

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )