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Danish Speaking Customer Service Representative - Work from Greece

Remote:

Full Remote

Contract:

Full time

Experience:

Entry-level / graduate

Work from:

Greece, Belgium

Offer summary

Qualifications:

Fluency in Danish and English, Previous customer service experience preferred, Strong communication and interpersonal skills, Problem-solving abilities with a customer focus, Comfortable using computer systems.

Key responsabilities:

Manage customer inquiries via phone, email, and chat
Provide accurate information on products and services
Handle and resolve customer complaints effectively
Document all interactions accurately
Collaborate with team members to enhance service delivery

Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/

2 - 10 Employees

See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment is thrilled to announce an opening for a Danish Speaking Customer Service Representative, with the opportunity to work from beautiful Greece. If you are passionate about delivering exceptional customer service and are fluent in Danish, we want you to join our dynamic team!

In this role, you will assist our Danish-speaking customers by addressing inquiries, resolving issues, and ensuring a top-notch customer experience. Your strong communication skills and dedication to service excellence will be essential in maintaining customer satisfaction.

Key Responsibilities

Manage customer inquiries through phone, email, and chat in Danish and English
Provide accurate information regarding products, services, and order management
Effectively handle and resolve customer complaints
Document all customer interactions accurately in our system
Collaborate with team members and other departments to improve service delivery
Stay informed about product offerings and company policies to assist customers accurately

Requirements