Danish Speaking Customer Service Representative - Work from Greece

Patrique Mercier Recruitment is excited to offer a position for a Danish Speaking Customer Service Representative, with the opportunity to work from the stunning landscapes of Greece. If you have a passion for helping customers and are fluent in Danish, this is the perfect role for you!

In this position, you will be key in assisting our Danish-speaking customers by addressing their inquiries, resolving issues, and ensuring a positive customer experience. Your excellent communication skills and dedication to customer satisfaction will be essential for success in this role.

Key Responsibilities

• Handle customer inquiries via phone, email, and chat in Danish and English
• Provide accurate information about products and services while assisting customers
• Resolve customer complaints effectively and efficiently
• Document all customer interactions accurately in our system
• Collaborate with team members and other departments to enhance service quality
• Stay informed about product offerings and company policies to assist customers appropriately

Requirements

• Fluency in Danish and English, both written and spoken
• Previous experience in customer service is advantageous
• Strong communication and interpersonal skills
• Excellent problem-solving abilities with a customer-focused mindset
• Able to manage multiple tasks and prioritize effectively
• Detail-oriented with a commitment to delivering high-quality service
• Proficient in using computer systems and customer service applications

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )