Danish Speaking Customer Service Representative - Work from Greece

Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Danish Speaking Customer Service Representative, with the option to work from the beautiful environment of Greece. If you are fluent in Danish and passionate about providing exceptional customer service, we want you to join our team!

In this role, you will assist our Danish-speaking customers by managing inquiries, resolving issues, and ensuring a top-notch customer experience. Your strong communication skills and commitment to excellence will be essential in promoting customer satisfaction.

Key Responsibilities

• Respond to customer inquiries via phone, email, and chat in Danish and English
• Provide accurate information regarding products and services
• Effectively handle and resolve customer complaints and issues
• Document all customer interactions carefully in our system
• Collaborate with team members and other departments to enhance the overall customer experience
• Stay updated on product offerings and company policies to provide accurate assistance

Requirements

• Fluency in Danish and English, both written and spoken
• Previous experience in customer service is preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities with a customer-centric approach
• Able to handle multiple inquiries and prioritize tasks effectively
• Detail-oriented with a commitment to delivering high-quality service
• Proficient in using computer systems and customer service applications

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )