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Native Estonian Speaking Customer Service Job Opportunity in Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Native-level proficiency in Estonian, Fluency in English is a strong advantage, Preferred experience in customer service, Ability to manage tasks in fast-paced environment, Familiarity with customer service platforms is beneficial.

Key responsabilities:

  • Deliver outstanding customer service via multiple channels
  • Address and resolve customer issues efficiently
  • Keep detailed records of customer interactions
  • Identify customer needs and provide tailored solutions
  • Collaborate with team for high-quality service delivery
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment, the premier agency for multilingual candidates seeking international career opportunities, is excited to present a job opportunity for Native Estonian Speaking Customer Service representatives in Greece. This role offers a chance to thrive in a vibrant and culturally rich environment while excelling in customer relations. As part of our commitment to connecting exceptional talent with leading employers, we ensure that our selection process aligns candidates with the best opportunities for professional growth. Relocating to Greece not only offers you a unique cultural experience but also places you at the heart of a supportive and dynamic work atmosphere. Join us and be part of a team that values your skills and contributions while you help Estonian-speaking customers receive top-notch service. Our agency, a proud project of The House of Mercier, values your journey towards achieving your dream job abroad.


Responsibilities
  • Deliver outstanding customer service to Estonian-speaking clients through phone, email, and live chat.
  • Address and efficiently resolve customer issues and inquiries.
  • Keep detailed records of customer interactions and transactions.
  • Proactively identify customer needs and provide tailored solutions.
  • Collaborate with a diverse team to ensure high-quality service delivery.
  • Stay informed about product updates and service changes to provide accurate information.
  • Continuously seek to improve processes and customer satisfaction.

Requirements

  • Native-level proficiency in Estonian; fluency in English is a strong advantage.
  • Previous experience in a customer service role is preferred.
  • Strong communication, problem-solving, and interpersonal skills.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Familiarity with customer service platforms and software is beneficial.
  • Willingness to relocate to Greece and immerse yourself in a new culture.
  • A team-oriented attitude with a dedication to exceptional service.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishEstonianEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Social Skills
  • Customer Service
  • Teamwork
  • Verbal Communication Skills

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