Offer summary

Qualifications:

Fluent in Danish (spoken/written), Proficient in English, Preferred experience in customer service, Self-motivated with problem-solving skills, Willingness to relocate to Athens.

Key responsabilities:

Deliver outstanding customer service to Danish clients.

Manage inquiries via phone, email, and chat.

Resolve complaints and technical issues efficiently.

Maintain in-depth knowledge of products.

Collaborate with team members to enhance the experience.

Job description

Are you a Danish speaker looking for an exciting and rewarding career? Patrique Mercier Recruitment PT is pleased to offer a Danish Speaking Customer Service position for a top electronics company in Athens, Greece! This is a fantastic opportunity to work with a prestigious brand while experiencing the vibrant life of one of Europe’s most beautiful cities.

In this role, you will be the primary point of contact for Danish-speaking clients, providing exceptional customer service and support for their inquiries related to electronics products. Your responsibilities will include assisting customers with their questions, resolving issues, and ensuring a smooth and satisfying experience. If you are passionate about technology and dedicated to helping others, we want to hear from you!

Responsibilities

Deliver outstanding customer service to Danish-speaking clients in the electronics sector.
Manage inquiries and support requests via phone, email, and chat channels.
Resolve customer complaints and technical inquiries efficiently, ensuring customer satisfaction.
Maintain in-depth knowledge of products to provide accurate information and support.
Document customer interactions and provide feedback for quality improvement.
Collaborate with team members to enhance the overall customer experience.
Participate in training and continuous development to stay updated on industry trends and product knowledge.

Requirements

Fluent in Danish (both spoken and written) with strong communication skills.
Proficient in English, both spoken and written.
Experience in customer service, particularly in the electronics industry, is preferred.
Self-motivated with excellent problem-solving skills.
Able to work effectively in a fast-paced, team-oriented environment.
A positive attitude and a genuine passion for technology and customer care.
Willingness to relocate to Athens, Greece, and immerse yourself in a new culture.

Benefits