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Dutch Speaking Customer Service for the Top Electronics Company - Athens, Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in Dutch and English, Experience in customer service preferred, Knowledge of electronics or technology advantageous, Self-driven problem solver, Able to adapt to local culture.

Key responsabilities:

  • Provide exceptional customer service to Dutch-speaking clients
  • Assist with product inquiries and technical support
  • Resolve customer issues promptly to ensure satisfaction
  • Maintain knowledge of company's offerings for accurate information
  • Document interactions and collaborate to enhance experiences
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Join an exciting opportunity to work with one of the top electronics companies in Athens, Greece! Patrique Mercier Recruitment PT is seeking a Dutch Speaking Customer Service Representative to provide exceptional support to our valued clients in the electronics sector.

In this role, you will be the primary contact for Dutch-speaking customers, assisting them with inquiries, addressing their concerns, and ensuring they have a remarkable experience with our products. You will be part of a dynamic team in a vibrant city, gaining valuable experience while being immersed in a rich cultural environment. If you are passionate about customer service and eager to contribute to a leading brand, apply today!

Responsibilities
  • Provide excellent customer service to Dutch-speaking clients, primarily in the electronics field.
  • Assist customers with inquiries about products, services, and technical support.
  • Resolve customer issues promptly and professionally to ensure high satisfaction levels.
  • Maintain in-depth knowledge of the company’s offerings to provide accurate information.
  • Document customer interactions and solutions for continuous service improvement.
  • Collaborate closely with team members to enhance customer experience.
  • Engage in training and development opportunities to improve skills and product knowledge.

Requirements

  • Fluent in Dutch (both spoken and written) with strong communication skills.
  • Proficient in English, both spoken and written.
  • Experience in customer service, especially in electronics or technology, is highly preferred.
  • Self-driven and capable of resolving problems efficiently.
  • Ability to work well in a team-oriented environment.
  • A positive attitude and a dedication to helping customers.
  • Willingness to work in Athens, Greece, and adapt to the local culture.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishDutchEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Teamwork
  • Customer Service

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