Offer summary
Qualifications:
High school diploma or equivalent; bachelor's degree preferred., Proven customer service experience., Excellent verbal and written communication skills., Strong problem-solving abilities., Proficiency in customer support software..
Key responsabilities:
- Assist customers via phone, email, and live chat.
- Address inquiries with empathy and efficiency.
- Troubleshoot technical issues for customers.
- Process orders, returns, and refunds accurately.
- Collaborate with teams to resolve complex issues.