IT Network Engineer (IT Engineer)

Pay Plan Title: IT Engineer

Working Title: IT Network Engineer

FLSA Status: Exempt

Posting Salary Range: $55,167 - $85,409

Office Location:   Remote                        

POSTING DETAILS:

Make an Impact  

Trillium Health Resources is a local governmental agency (LME/MCO) in North Carolina that manages serious mental health, substance use, and intellectual/developmental disability services. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life. 

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For:

Trillium Health Resources is seeking an IT Network Engineer who be responsible for the administration, deployment, monitoring, upgrade, and support of all Information Technology related systems including servers, PCs, LAN/WAN switching and routing, operating systems, security, wireless systems, storage solutions, PC hardware, software and peripherals and all telephone related hardware for an enterprise level Unified Communications systems.

On a typical day you might :

• Administer, maintain, and support the Agency’s data, voice & security systems infrastructure
• Monitor performance of network
• troubleshoot network problems and outages
• Schedule maintenance
• Monitors problem/change activities 
• Installs network infrastructure equipment. Implements backup and recovery procedures 
• Provide after-hours IT Department support coverage on a rotating basis

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

• Flexible Work Schedules
• Health Insurance - no premium for employee coverage
• Flexible Spending Accounts
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
• NC Local Government retirement pension, plus 401k with 5% employer match & immediate vesting
• Public Service Loan Forgiveness Qualifying Employer

Qualifications: 

Minimum Education: High School or Associate’s (with certification)

Required Experience:  

High School diploma and three (3) years’ experience in: 

• Server operating system (Microsoft Server, Linux) or hardware administration 
•  TCP/IP Networking (Routing / Switching / Subnets / Masks / Vlans) 
•  DHCP / DNS 
• Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements. 

Associate’s degree and minimum one (1) year experience in: 

• Server operating system (Microsoft Server, Linux) or hardware administration ·
• TCP/IP Networking (Routing / Switching / Subnets / Masks / Vlans) 
•  DHCP / DNS
•  Requires certification. Applicable certification(s) may be substituted to equivalent degree and experience requirements.

 OR

 Equivalent combination of education/experience.

Preferred Experience: Experience with two (2) or more of the following preferred: · 

• Network Security including firewalls, 
• IDS/IPS 
• Cloud Computing with Azure, AWS, Google, Private clouds) 
•  Data protection including backup/recovery and replication  
• Administration of virtual Server environments such as Vmware, HyperV, Acropolis
• Email administration 
• Microsoft Active Directory 
•  Wireless LAN (WIFI) · Project Management 
•  VOIP Systems (Cisco Call Manager, Avaya, 3CX, Shoretel, or others)

License/Certification: High School and Two-year degrees require certification.

Preferred: Network +, CCNA, CCNP, MCSE, SSCP, CISSP, CISA, PMP, Vmware, Google, Aws, Azure will be accepted.

Must have a valid driver’s license, a valid active driver’s license is required to be maintained for this position

Location:   Remote

Deadline for application: Friday, November 1, 2024 at 11:59 p.m.

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume.  Your resume must provide your level of education and detailed work experience, including: 

• Employer Name
  1. Dates of service (month & year)
  2. Average number of hours worked per week
  3. Essential duties of the job as related to the position you’re applying for
• Education
  1. Degree type
  2. Date degree was awarded
  3. Institution
• Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile. 

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

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