Processing Specialist - Arizona

Roers Companies is seeking a detail oriented, organized, and fast-paced professional to join our team in Arizona as a Processing Specialist. This is a hybrid remote position.

About Us

Roers Companies is a 2024 USA Today Top Workplace and an emerging national leader in multifamily real estate investment, development, construction, and property management. Headquartered in Plymouth, Minnesota, we’re on a mission to elevate multifamily housing by developing and operating market-rate and affordable apartments in growing neighborhoods. Since our founding in 2012, Roers Cos. has developed nearly $3 billion in real estate, representing more than 12,000 homes across the Midwest, Mountain Southwest, and Sunbelt regions. Our team thrives on purpose-filled work, an entrepreneurial spirit, and unlimited growth potential.

About You

You’re passionate about your work. You’re driven to achieve ambitious goals. You step up when the team needs an extra hand and aren’t afraid to ask for help when you need it. You act with integrity and empathy for the people around you. You make smart decisions because you get the big picture and ace the little details. In other words, you share our corporate values — passion, work ethic, teamwork, integrity, and ownership mindset.

Responsibilities

The Processing Specialist is responsible for daily processing of applicant/resident files. The Processing Specialist will support sites to ensure compliance requirements are met.

• Assist in collecting all necessary documentation, including 3rd party verification of income, assets/income from assets, and student status, for both initial move-in certifications and resident annual certifications in accordance with Federal, State and Local housing requirements.
• Meet with applicant to collect documentation for intake packets or via RentCafe, whether in person on site or via phone or electronic communication.
• Inspects all certification packets for completeness and accuracy.
• Accurately enters compliance income/asset information into Yardi/Rent Cafe software.
• When applicable, maintains resident relations to promote a positive image for the development, housing programs, and Roers Companies
• Facilitate quality control and consistency in file processing - thorough understanding of all regulatory compliance records in accordance with state, federal, and local regulations.
• Maintains digital resident files in accordance with Roers Companies’ policies.
• Complies with all fair housing laws
• Assist with lease-up activities of new sites, which may include attending meetings, providing staffing support, and processing applicant files.
• Travel to properties in state and out of state to help assist the property manager with compliance file processing.
• Other tasks & duties as assigned based on business need.

• High school diploma or GED required
• Compliance experience preferred but willing to train (responsible for processing paperwork and regulation compliance for a property or properties with LIHTC, NHTF, Section 8, and HOME program)
• Understanding of Affordable Housing Programs (HUD / State Housing Programs) and fair housing preferred.
• Ability to type and have working knowledge of Microsoft Office Suite, Outlook, and Excel.
• Demonstrated proficiency and accuracy with numbers and details.
• Ability to maintain an accurate record-keeping system.
• Organized and able to prioritize multiple tasks.
• Outstanding customer service.
• Must be organized, detail oriented and have good time management skills.
• Exceptional communication skills and ability to interact with wide range of people.
• Ability to work a flexible schedule, understanding that your scheduled workdays may vary according to staffing and property needs.
• Entrepreneurial mindset – loves to be challenged, determined to win, puts clients and teammates first, collaborative, inquisitive, self-motivated, and operates on trust (not fear).
• Strong motivational skills with ability to self-direct.
• High integrity – trusted, direct, truthful. Embodies confidence and admits mistakes.
• Maintain neat, well-groomed, professional appearance.
• Ability to travel up to 50%

Benefits & Perks

Our full-time employees are eligible for these benefits and perks:

• Medical, dental, and vision insurance including HSA
• Paid Parental Leave
• Employer Paid Basic Life Insurance
• Employer Paid Long-Term Disability
• Voluntary Life, AD&D, and Short-Term Disability insurance
• 401k Match
• Equity Opportunity with Match
• Competitive PTO and Paid Holidays
• Gym Membership Reimbursement
• Free Stays in our Properties’ Guest Suites
• Rent Discount if you choose to live at one of our properties
• Free Weekly Office lunches and Fully Stocked Fridge
• Monthly Social Outings
• Shorter Friday Workdays During Summer

Roers Companies is focused on building a workforce that is diverse and inclusive. We are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, provincial, or local law. E-Verify compliant.

Candidates will be required to pass a criminal background check and motor vehicle report (have a valid drivers license), and drug test.

In order to be considered for this position, applicants must complete a survey at this link:

https://go.apply.ci/s/83Iy24550b

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