Salesforce Business Systems Analyst - Product-to-Order (Remote)

#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.

About the Role:

CrowdStrike is looking for a Salesforce Business Systems Analyst to join our fast growing Customer Applications team. In this role, you will work closely with business and IT partners to align and strategize technology solutions with business needs. Your role is integral in ensuring the deliverables meet the stakeholder needs and align with business goals. Your role sits within a continuously evolving environment, requiring you to proactively adapt and contribute to the organization's ongoing growth and various priorities. You will be responsible for managing and improving our Salesforce application by working with the IT teams and helping drive end to end execution. Our mission is to implement and optimize systems and applications that make it easier to do business at CrowdStrike.

What You’ll Do:

• Partner with business stakeholders in driving business requirements gathering sessions, help plan and prioritization of various requests and setting pragmatic expectations.

• Independently prepare process design, develop user stories, functional test, plan and execute UAT and create enablement materials (documentation, demo video etc.)

• Provide strong analytical, problem solving, and project management skills to effectively synthesize requirements, evaluate options, and help design and deliver quality solutions.

• Own functional tasks and deliverables, including, but not limited to: process definition, requirements gathering, functional design creation, testing, etc.

• Create and maintain project, application and design documents leveraging Salesforce development best practices.

• Generate reports that accurately represent the application's KPIs.

What You’ll Need:

• Bachelor's degree (technical degree preferred).

• 3+ years of experience implementing, configuring and administering SaaS business systems for a software company, with at least 1 year of Salesforce administration experience.

• Detail-oriented, organized, self-motivated, hard working, and a great team player with excellent interpersonal skills.

• Excellent written and verbal communication skills required, including experience meeting with and presenting information to senior stakeholders.

• Salesforce.com certification (Administrator, Advanced Administrator, Certified CPQ Specialist) preferred but not required.

• Passion for creating a frictionless end user experience.

• Proven ability to work creatively and analytically in a problem-solving scenario.

• Strong knowledge and understanding of the Salesforce.com platform, ecosystem and best-practices.

#LI-JC3

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Benefits of Working at CrowdStrike:

• Remote-first culture

• Market leader in compensation and equity awards

• Competitive vacation and flexible working arrangements 

• Comprehensive and inclusive health benefits

• Physical and mental wellness programs

• Paid parental leave, including adoption 

• A variety of professional development and mentorship opportunities

• Offices with stocked kitchens when you need to fuel innovation and collaboration

Right to Work